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About the role
Key responsibilities & impact- Designs and develops training materials, communications and operational processes by identifying training needs.
- Completes post training audits by reviewing and evaluating post implementation support requirements.
- Delivers training to target audience by collaborating with business units.
- Develops and designs new and innovative training methodologies and tools by researching alternative adult training processes.
- Enhances the learner experience by ensuring the environment is conducive to learning.
Requirements
What you’ll need- Bachelor's degree in Business, Human Resources, Communications, Education, or related field OR 2 years' experience in training, quality, knowledge management, contact center, or related area.
- Design, Project Management, Supervising Associates, Training and Development
Benefits
Comp & perks- Professional development opportunities
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training materials designtraining methodologiespost training auditsoperational processesproject managementknowledge management
Soft Skills
collaborationcommunicationsupervisiontraining and developmentlearner experience enhancement
Certifications
Bachelor's degree