Security Specialist

. As a Crisis Specialist, you will serve on the front lines of incident monitoring and operational support across the enterprise.

Posted 5/9/2026full-timeBentonville • 🇺🇸 United StatesJunior💰 $21 - $40 per hourWebsite

Key responsibilities & impact

As a Crisis Specialist, you will serve on the front lines of incident monitoring and operational support across the enterprise.
Monitor and intake daily incidents reported by facilities; communicate critical information to stakeholders in a timely and accurate manner.
Maintain and uphold department standards for response metrics and customer service level expectations.
Model compliance with company policies and procedures, upholding Walmart’s standards of ethics and integrity.
Support the implementation of business solutions through continuous feedback, testing, and adherence to quality assurance processes.

What you’ll need

experience in 911 dispatch/call-taking, call center operations, receptionist, law enforcement, or related field.
Excellent communication skills with the ability to convey complex information clearly and professionally.
Demonstrated capability to collaborate effectively with internal teams and business partners.
Proven experience in incident management and triage.
Successful completion of all core components of the Physical Security Specialist Training Academy within 90 days of hire.
Successful completion of any new core components (or re-certification requirements) of the Physical Security Specialist Training Academy during employment.
1 years’ experience in security, law enforcement, military, emergency services, or related area.

Comp & perks

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

incident managementtriagecall center operations911 dispatchquality assurance

Soft Skills

communicationcollaborationcustomer serviceproblem-solving

Certifications

Physical Security Specialist Training Academy