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Tech Stack
Tools & technologiesERPSQLTableau
About the role
Key responsibilities & impact- Lead end-to-end program management for billing-related initiatives, from requirements through execution and delivery.
- Drive alignment across cross-functional teams (Product, Engineering, Finance, Operations).
- Track timelines, risks, dependencies, and ensure successful delivery of key initiatives.
- Act as a bridge between business teams and technical teams.
- Translate business requirements into clear, actionable product and engineering inputs.
- Identify opportunities to leverage AI and automation to streamline billing workflows, reporting, and case management processes.
- Partner with Product and Engineering to design and implement AI-driven solutions (e.g. anomaly detection, reporting automation).
- Drive adoption of AI tools to improve efficiency, accuracy, and scalability across operations.
- Evaluate emerging AI capabilities and recommend cases aligned with business needs.
- Conduct root cause analysis on recurring billing errors or delays and define actionable solutions.
- Build and maintain dashboards, scorecards, and reports that provide visibility into monthly KPIs such as billing accuracy, dispute trends, collections performance, and revenue variance.
- Ensure smooth billing for all new initiatives or product launches, validating data flows, mapping, and invoicing readiness prior to go-live.
Requirements
What you’ll need- Master’s or bachelor’s degree in Finance, Business Management, Accounting, Project management.
- 5+ years' experience in Operations, Revenue Operations, Program management or Billing related roles.
- Retail media experience is a big plus.
- Proven experience in Program management, system automation, data analysis, and Process improvement.
- Proven experience in system automation, Microsoft office, data analysis, and business intelligence tools (Tableau, Power BI, SQL).
- Experience with ERP or billing systems; strong data reconciliation and variance analysis skills.
- Strong ability to execute, measure results, and demonstrate progress in the face of ambiguity in a dynamic environment with competing priorities.
- Ability to collaborate with cross-functional teams such as Product, Engineering, Finance and Legal to identify requirements in tools, dashboards, and access to data to maximize performance and efficiency.
- Ability to earn trust across Walmart Enterprise.
Benefits
Comp & perks- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementsystem automationdata analysisprocess improvementbilling systemsdata reconciliationvariance analysisAI-driven solutionsanomaly detectionreporting automation
Soft Skills
collaborationcommunicationproblem-solvingtrust-buildingadaptabilityexecutionmeasuring resultscross-functional alignmentstakeholder managementstrategic thinking
Certifications
Master’s degreeBachelor’s degreeProject management certification