Manager, Fraud Prevention – Investigations

Walmart

. Help protect customers, associates, and the business by leading end-to-end fraud prevention across analytics and field investigations.

Posted 5/5/2026full-timeBentonville • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Help protect customers, associates, and the business by leading end-to-end fraud prevention across analytics and field investigations.
Build and maintain SOPs, workflows, QA frameworks, and reporting to ensure scalable, auditable fraud operations across analytics and field investigations.
Monitor program health metrics, identify gaps, and drive continuous improvement through dashboards and performance measures.
Lead detection method development (signal design, pattern analysis, validation) and identify emerging threats.
Oversee deep-dive investigations using digital evidence and field activity; ensure chain-of-custody and audit-ready case files.
Manage escalations and partner with Legal, Compliance, Product, Engineering, and Care Operations on fraud requirements and countermeasures.

Requirements

What you’ll need

Bachelor’s degree in criminal justice, business, information security, data analytics, or related area and 5 years’ experience in fraud investigations, fraud prevention, risk management, or compliance.
7 years’ experience in fraud investigations, fraud prevention, risk management, compliance or related area.
2 years’ experience in a people leadership role, managing investigators, analysts, or operational specialists.
Hands-on investigation expertise using digital evidence (e.g., CCTV, device metadata, geolocation) and field findings.
Knowledge of evidence handling, chain of custody, and working with Legal/Compliance and (as needed) law enforcement/regulators.

Benefits

Comp & perks

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud preventionfraud investigationsrisk managementdata analyticsevidence handlingchain of custodysignal designpattern analysisvalidationperformance measures

Soft Skills

leadershipcommunicationproblem-solvingcollaborationanalytical thinkingattention to detailcontinuous improvementescalation managementorganizational skillsreporting