Senior Manager, Technology Strategy – Operational Technology

Walmart

. Own product and technology strategy for a portfolio of enterprise Operational Technology platforms.

Posted 4/21/2026full-timeBentonville • 🇺🇸 United StatesSenior💰 $90,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Own product and technology strategy for a portfolio of enterprise Operational Technology platforms.
Define and maintain multi-year roadmaps aligned to business priorities, financial plans (AOP/LRP), and enterprise architecture; incorporate industry trends, emerging tech, and regulatory considerations.
Lead planning and investment decisions, including modernization, build-vs-buy, and ecosystem partnerships, to ensure sustainable, future-ready solutions.
Translate business and operational needs into clear product visions, success metrics, and prioritized initiatives; influence senior stakeholders by communicating trade-offs, risks, and recommendations.
Partner with Engineering, Campus Operations, Construction, Finance, Infosec, and vendors to deliver secure, scalable solutions; oversee execution balancing near-term delivery with long-term platform health.
Own the support strategy and operating model (SLAs, escalation, incident management), and ensure operational readiness for releases (documentation, training, runbooks, change management).
Drive data-informed decisions using KPIs and platform health trends and use operational feedback to prioritize improvements and technical debt reduction.

Requirements

What you’ll need

Bachelor’s degree in computer science, information technology, engineering, business, finance, strategy, or related area and 8 years’ experience in retail, eCommerce, strategy, operations, technology, management consulting, or related area.
10 years’ experience in retail, eCommerce, strategy, operations, technology, management consulting or related area.
Proven experience leading enterprise‑scale products or platforms, ideally within Operational Technology, smart buildings, infrastructure platforms, or complex hybrid environments.
Strong grounding in product management fundamentals, including roadmap ownership, prioritization, stakeholder alignment, and value measurement.
Demonstrated ability to operate at a technology strategy level, influencing long‑term direction, investment decisions, and architectural outcomes.
Experience defining or governing product support and operational models for production systems where reliability and uptime are critical.
Ability to translate operational signals and incidents into strategic improvements rather than reactive fixes.
Comfort navigating ambiguity, balancing competing priorities, and making informed tradeoffs.
Strong executive communication skills with the ability to influence without direct authority.

Benefits

Comp & perks

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates.

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementroadmap ownershipstakeholder alignmentvalue measurementoperational modelsincident managementdata-informed decision makingKPI analysistechnical debt reductionmodernization strategies

Soft Skills

executive communicationinfluencing without authoritynavigating ambiguitybalancing competing prioritiesstrategic thinkingleadershipcollaborationproblem-solvingprioritizationrisk management