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About the role
Key responsibilities & impact- Lead the end-to-end renewal process for Scintilla Charter subscribers, developing tailored retention strategies for each account.
- Proactively engage with subscribers 6–12 months prior to contract expiration to assess satisfaction, identify evolving needs, and communicate value delivered.
- Structure, negotiate, and close renewal agreements, ensuring terms align with business objectives and client requirements.
- Collaborate with Account Management, the Solutions Consulting team, and Research Leads – along with Product and Legal teams, to resolve issues and align renewal offerings.
- Analyze subscriber usage data, feedback, and market trends to inform renewal strategies and identify upsell opportunities.
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, Analytics, or related field; MBA or advanced degree preferred.
- 7+ years of experience in account management, renewals, business development, or related client-facing roles—preferably in SaaS, data analytics, or enterprise B2B environments.
- Demonstrated success in contract negotiation and renewal management for complex, high-value accounts.
- Strong analytical skills and comfort working with usage and performance data.
- Experience with CRM tools (e.g., Salesforce) and contract management platforms.
Benefits
Comp & perks- Health benefits include medical, vision and dental coverage.
- Financial benefits include 401(k), stock purchase and company-paid life insurance.
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract negotiationrenewal managementdata analysisaccount managementbusiness developmentSaaSdata analyticsperformance data
Soft Skills
communicationcollaborationproblem-solvingstrategic thinking
Certifications
Bachelor’s degreeMBA