Systems Administrator, System & Infrastructure
Walmart
full-time
Posted on:
Location Type: Office
Location: Bentonville • United States
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Salary
💰 $60,000 - $110,000 per year
Job Level
About the role
- Investigate end-user issues by gathering device logs and applying prior experience, team knowledge, and industry best practices
- Troubleshoot mobile device issues using documented steps, industry-standard approaches, or self-developed procedures
- Document clearly and consistently by maintaining up-to-date incident notes and Jira cards
- Collaborate across teams, escalating to L3 engineering when appropriate
Requirements
- Willingness to learn and a positive attitude
- Mobile device troubleshooting experience (1 year preferred)
- Experience with: Apple iOS, Android OS, Workspace ONE (MDM)
Benefits
- 401(k) match
- stock purchase plan
- paid maternity and parental leave
- PTO
- multiple health plans
- medical, vision and dental coverage
- short-term and long-term disability
- adoption and surrogacy expense reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mobile device troubleshootingApple iOSAndroid OSWorkspace ONE
Soft Skills
willingness to learnpositive attitudecollaborationcommunication