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Walmart

Systems Administrator, System & Infrastructure

Walmart

. Investigate end-user issues by gathering device logs and applying prior experience, team knowledge, and industry best practices .

Posted 3/28/2026full-timeBentonville • 🇺🇸 United StatesJunior💰 $60,000 - $110,000 per yearWebsite

Tech Stack

Tools & technologies
AndroidiOS

About the role

Key responsibilities & impact
  • Investigate end-user issues by gathering device logs and applying prior experience, team knowledge, and industry best practices
  • Troubleshoot mobile device issues using documented steps, industry-standard approaches, or self-developed procedures
  • Document clearly and consistently by maintaining up-to-date incident notes and Jira cards
  • Collaborate across teams, escalating to L3 engineering when appropriate

Requirements

What you’ll need
  • Willingness to learn and a positive attitude
  • Mobile device troubleshooting experience (1 year preferred)
  • Experience with: Apple iOS, Android OS, Workspace ONE (MDM)

Benefits

Comp & perks
  • 401(k) match
  • stock purchase plan
  • paid maternity and parental leave
  • PTO
  • multiple health plans
  • medical, vision and dental coverage
  • short-term and long-term disability
  • adoption and surrogacy expense reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
mobile device troubleshootingApple iOSAndroid OSWorkspace ONE
Soft Skills
willingness to learnpositive attitudecollaborationcommunication