Develop and implement a comprehensive Associate Experience strategy.
Lead efforts to measure and improve belonging and engagement through surveys, focus groups, and direct Associate feedback.
Design and execute initiatives that enhance the Associate Experience.
Analyze Associate engagement and workforce data to identify trends, gaps, and opportunities for improving the employee experience.
Evaluate and implement digital tools and platforms that enhance communication, collaboration, and engagement.

Requirements

Masters or PhD degree in I/O Psychology, Organizational Behavior, Marketing Research, or a related field.
10+ years of experience in employee experience, customer experience, organizational development, or a related function.
Advanced Analytical Skills: Proficiency in advanced data analysis techniques and tools (e.g., SPSS, R, Python, SQL).
Experience with Experience Management Platforms: Familiarity with industry-standard Experience Management tools, such as Qualtrics, NICE, Verint, Medallia, or similar platforms.
Adaptability: Experience leading large-scale, global programs in a high-growth, fast-paced organization.
Cross-Functional Collaboration: Proven track record of working effectively across departments and functions.
Strategic Thinking: Ability to simplify complex problems and develop scalable solutions.

Benefits

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

advanced data analysisSPSSRPythonSQL

Soft Skills

adaptabilitycross-functional collaborationstrategic thinking