Analyst

• Work on a team of Salesforce Admins performing routing admin tasks and user access management.
• User and Seller-related trouble ticket support and resolution, UAT and business requirement gathering support, and data update-related tasks with the Salesforce Ecosystem.
• Troubleshoots problems by identifying them, recording issues, distinguishing between internal and external problems, and correcting issues with files and data.
• Supports execution and implementation of strategic initiatives by evaluating processes and procedures for potential improvement opportunities.
• Reports business area information by analyzing and reporting metrics; identifying trends and errors; recommending opportunities for improvement.

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