• Own the customs program, which will include setting the long-term strategy for import/export customs products.
• Create and maintain a roadmap to achieve program goals.
• Ensure project deliverables remain on track and communicate program risks.
• Drive efficient and timely project planning processes and business reviews.
• Manage change and drive resolution of key issues in a cross-functional environment.

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.
Licensed Customs Broker.
Background in trade compliance, supply chain, cross border logistics services, and/or freight forwarding.

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Hard Skills

project management
program management
program operations
change management
risk management
strategic planning
roadmap development
business reviews
cross-functional collaboration
supervisory experience

Soft Skills

communication
problem-solving
leadership
organizational skills
efficiency
timeliness
adaptability
resolution management

Certifications & Qualifications

Licensed Customs Broker

Senior Manager, Technology Operations – Customs Program

Engine Management Support Operations Specialist

Deputy Director, Operations

Operations Associate

Senior Specialist, Admin and Operations

Operations Leadership Rotation Program