Customer Project Manager

Wallbox Chargers

Customer Project Manager leading onboarding and customer satisfaction for EV charging solutions. Collaborating with cross-functional teams for project success and managing key accounts.

Posted 7/29/2026full-timeParis • 🇫🇷 FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer onboarding, relationship management, and project execution within the energy or EV charging sectors. Proficient in managing complex accounts and ensuring customer satisfaction through effective collaboration with cross-functional teams.

Highest-signal resume keywords

Customer Success ManagementAccount ManagementProject ManagementTechnical Understanding of Hardware/Software SolutionsBilingual in Spanish and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer OnboardingInstallation and Integration of AC and DC ProductsProject Tracking and Risk ManagementRegulatory Frameworks FamiliarityLarge Contract Negotiations

Soft Skills

Relationship ManagementConsultative SkillsCollaborationCustomer Satisfaction FocusEscalation Management

Industry Keywords

B2B Customer-Facing RolesInfrastructureEnergyEV ChargingPublic Tender Processes

About the role

Key responsibilities & impact

Lead customer onboarding, including training, documentation, and initial deployment support.
Ensure smooth installation, commissioning, and integration of AC and DC products.
Serve as the primary post-sale contact for key accounts: CPOs, fleets, utilities, municipalities, resellers.
Drive customer satisfaction (NPS/CSAT) and manage escalations in close coordination with Support and Service teams.
Collaborate closely with Engineering, Product, and Services teams to ensure smooth prospect-to-customer transitions and long-term success.
Work with cross-functional teams (Hardware, Software, Validation) to ensure project feasibility and execution.
Track project milestones, manage risks, and ensure deliverables meet quality and timing objectives.

Requirements

What you’ll need

3–5+ years in B2B customer-facing roles (Customer Success, Account Management, Pre-Sales, or Project Management), preferably in infrastructure, energy, or EV charging.
Proven track record managing large, complex accounts and multi-stakeholder relationships.
Strong relationship management and consultative skills.
Technical understanding of hardware/software solutions, ideally in energy or mobility.
Familiarity with public tender processes, regulatory frameworks, and large contract negotiations.
Spanish + English Speaker.

Benefits

Comp & perks

Flexible working hours
Hybrid work schedule and half Fridays.
First-class private health insurance.
Flexible compensation tickets valid for transportation, childcare, and restaurant/food delivery apps.
Variety of breakfast and lunch dishes, every day, at a discounted price at our canteen