Sales Backoffice Manager
Wall GmbH
full-time
Posted on:
Location Type: Office
Location: Berlin • Germany
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About the role
- Handling organizational and administrative tasks in the sales process — from receiving customer inquiries and preparing quotes to data maintenance and monitoring.
- Supporting agencies in the back office, including processing availability inquiries, placing options/holds, and executing orders (Programmatic & IO).
- Close collaboration with various departments to ensure smooth order processing.
- Supporting project execution (e.g., tool implementations, process optimizations, or product launches).
- Performing bookings in internal booking tools and monitoring contract terms and budgets.
- Reviewing campaigns on both quantitative and qualitative levels; analyzing optimization opportunities including campaign monitoring, troubleshooting, and bug localization.
- Advising on possible digital and analog Out of Home campaign implementations.
Requirements
- Completed commercial vocational training (e.g., Industrial Clerk, Marketing Communications Clerk) or an equivalent qualification.
- Relevant professional experience, ideally in a back-office role within the media environment or in operational campaign management.
- Confident skills in MS Office applications (especially Excel) and ideally experience with CRM systems.
- Quick comprehension, solution-oriented and structured working style, and a strong quality awareness.
- Strong communication skills and ability to work effectively in a team.
- Good technical understanding and a passion for learning and optimizing technical processes.
- Good command of German and English, both written and spoken.
Benefits
- A company with vision in the advertising industry and a commitment to social responsibility.
- Comprehensive onboarding into our unique product portfolio and a role with responsibility.
- Flat hierarchies and a supportive team.
- A permanent employment contract and 30 days of vacation.
- Remote work (2 days per week) and flexible working hours.
- A modern workplace, work laptop, and company mobile phone.
- Health programs, bike leasing, a time-value account (e.g., for sabbaticals), workation options, employee events, and other benefits through diverse employee offers.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data maintenancecampaign monitoringtroubleshootingbug localizationprocess optimizationbooking toolscontract managementquantitative analysisqualitative analysisorder processing
Soft Skills
solution-orientedstructured working stylequality awarenessstrong communication skillsteamworkquick comprehensionadaptabilitycollaborationproblem-solvingattention to detail
Certifications
commercial vocational trainingIndustrial ClerkMarketing Communications Clerk