WalkMe™

Partner Business Manager

WalkMe™

full-time

Posted on:

Location Type: Hybrid

Location: Raleigh • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Responsible for expanding and accelerating WalkMe’s partner ecosystem by managing a broad portfolio of partners—including SIs, VARs, Solution Providers, and Digital Transformation Consultants.
  • Monitor partner health and performance using WalkMe dashboards, Salesforce reporting, and partner scorecards.
  • Identify high-potential partners and deploy scalable playbooks to accelerate their WalkMe practice development.
  • Lead scalable onboarding, curriculum adoption, and WalkMe certification readiness for partners.
  • Ensure partners stay up to date on WalkMe product innovations, use cases, best practices, and technical requirements.
  • Collaborate with Partner Enablement, Product, and Professional Services teams.
  • Execute WalkMe’s partner program strategy—benefits, requirements, incentives, tiers—while ensuring compliance and operational accuracy.
  • Support scalable co-selling and co-marketing efforts to increase partner-generated and partner-influenced pipeline.
  • Provide partners with repeatable GTM motions—campaign kits, solution plays, and service delivery frameworks.

Requirements

  • 5 years of experience in partnerships, channel management, alliances, business development, or ecosystem operations.
  • Experience managing partner ecosystems within a SaaS company; experience with enterprise software or digital transformation partners strongly preferred.
  • Strong analytical and operational skills; comfortable with Salesforce, data dashboards, and program automation.
  • Excellent communication and relationship-building skills across both partner and internal cross-functional stakeholders.
  • Ability to manage multiple priorities across partners in a structured, scalable, and repeatable way.
  • **Preferred Qualifications**
  • Experience with digital adoption, enterprise SaaS, or transformation consulting partners.
  • Familiarity with partner lifecycle tools such as PRMs, LMS platforms, and ecosystem analytics.
  • Experience in scaled program design, partner enablement, service delivery readiness, and digital engagement strategy.
  • Understanding of WalkMe’s DAP, its value drivers, and key enterprise use cases (e.g., employee efficiency, process adoption, automation insights).
Benefits
  • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.
  • Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
  • Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
  • WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
  • WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
  • WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
  • Robust Retirement Contributions: Ask HR about the specific offerings for your region!
  • SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
partner ecosystem managementchannel managementbusiness developmentprogram automationscaled program designpartner enablementservice delivery readinessdigital engagement strategydata analysisSalesforce
Soft Skills
analytical skillsoperational skillscommunication skillsrelationship-building skillsorganizational skillsability to manage multiple prioritiescollaboration skillsscalability mindsetstructured approachrepeatable processes
Certifications
WalkMe certification