Business Development Executive – B2C
Walker Fraser Steele Chartered Surveyors
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
JuniorMid-Level
About the role
- Manage a workload of new business prospects, existing accounts and warm leads
- Manage daily existing and lapsed users and contracts out and placing first case.
- Proactively managed data, booking in regular contact with existing customers and prospects.
- Daily updating the CRM system with all customer contact and adding relevant information to the account record in the CRM system.
- Maximise existing accounts by understanding their business model and building relationships ensuring e.surv is the brand of choice.
- Develop a sales workflow strategy to be effective and efficient with time.
- Accurate reporting and delivery of information in line with agreed team processes.
- Work alongside colleagues in the customer service team sharing information and customer insight to develop great working relationship.
- Ensure client expectations are met with contact.
- Deliver exceptional customer service in-line with company values.
- Keep abreast of industry news by joining groups on LinkedIn and setting industry alerts.
Requirements
- Strong communication and interpersonal skills written and verbal.
- Excellent listening skills.
- Can slot and build relationships with all types of people.
- Is a trusted advisor to consumers.
- Ability to build and maintain relationships with existing accounts and prospects.
- Confidence in making presentations and delivering to a group in teams.
- Min of 2 years’ experience in a high pace outbound targeted sales environment.
- Experienced with CRM software and tracking personal performance.
- Strong time management and organisational skills.
- Ability to work independently and part of a team and wider team.
- Flexible approach to resolving problems and task management.
- Complaint resolution and customer care skills.
- Proactive and results driven attitude.
Benefits
- Flexible working from home
- Audits and compliance guidelines adherence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales workflow strategycustomer relationship managementreportingdata managementcontract managementcustomer insightpresentation skillsproblem resolutiontask managementperformance tracking
Soft skills
communication skillsinterpersonal skillslistening skillsrelationship buildingtrustworthinesstime managementorganizational skillsindependenceteam collaborationproactive attitude