Walker Fraser Steele Chartered Surveyors

QA Engineer

• Complete the full suite of Real-Time Audit tasks, within defined Service Levels (SLA’s) and to the agreed processes and quality standards.
• Ensure referred cases are communicated in a timely manner with Surveyors and Area Operations Managers.
• Handle external requests, including queries, amended reports, results and month end reconciliations.
• Compile SQP Phase 1 audits for field surveyors and collating results as directed.
• Fulfil general and lender-specific Report Audits and completing high risk reporting where required.
• Complete daily submissions reporting to ensure that the wider business is appraised in a timely manner on performance against SLA’s and KPI’s.

Quality Assurance Assessor – Part Time

• Complete the full suite of Real-Time Audit tasks, within defined Service Levels (SLA’s)
• Ensure referred cases are communicated in a timely manner with Surveyors
• Handle external requests, including queries, amended reports, results and month end reconciliations
• Compile SQP Phase 1 audits for field surveyors
• Fulfil general and lender-specific Report Audits