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Program Manager, Software Delivery
Walker & DunlopProgram Manager leading software delivery programs at Walker & Dunlop. Driving strategic priorities and managing risks across cross-functional teams in a fast-paced environment.
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead and manage software delivery programs to ensure alignment with organizational strategy and business objectives.
- Define program goals, success metrics, and delivery roadmaps in collaboration with technology stakeholders.
- Coordinate cross-project dependencies, risks, timelines, and priorities to support cohesive end-to-end delivery.
- Establish and maintain governance, reporting, and communication frameworks that scale across teams and audiences.
- Drive collaboration and decision-making across engineering, product, design, and business teams throughout the delivery lifecycle.
- Identify and mitigate risks, issues, and blockers by surfacing concerns early and driving resolution plans.
- Ensure consistent and pragmatic use of delivery methodologies, including Agile, SAFe, and hybrid delivery models.
- Facilitate executive and cross-functional decision-making through concise insights, reporting, metrics, and recommendations.
- Champion continuous improvement in delivery practices, tooling, operational processes, and team collaboration.
- Support resource planning, capacity management, and prioritization activities across programs and teams.
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Business, Information Technology, Engineering, or a related field required; equivalent combination of education and experience may be considered
- 7+ years of experience in software delivery, program management, or related technology leadership roles
- 3+ years of experience managing multiple concurrent software delivery initiatives or programs
- Proven experience managing complex, cross-functional software programs from initiation through delivery
- Demonstrated experience working with senior leadership and executive stakeholders
- Experience operating within enterprise-scale or SaaS technology environments
- PMP, SAFe, or equivalent program/project management certification preferred
- Strong understanding of Agile frameworks and scaling methodologies (e.g., SAFe, LeSS), including the judgment to apply them pragmatically based on team and organizational needs
- Solid understanding of modern software engineering and product delivery practices
- Strong resource management skills, including forecasting, capacity planning, prioritization, and tradeoff analysis
- Exceptional stakeholder management skills with the ability to communicate effectively across executive, product, and engineering audiences
- Excellent written and verbal communication skills, including the ability to produce concise status updates, risk summaries, and decision-support materials
- Strong organizational skills with the ability to translate ambiguity into structured, actionable delivery plans
- Experience with modern delivery tooling (e.g., Jira, Linear, Confluence) and an understanding of how tooling enables effective delivery practices
- Demonstrated ability to identify, surface, and resolve risks before they become delivery issues
- Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
- Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
Benefits
Comp & perks- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
- Pre-tax transit and commuting benefits
- A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
- Paid maternity and parental leave, as well as other family paid leave programs
- Company-paid life, short and long-term disability insurance
- Health Savings Account and Healthcare and Dependent Care Flexible Spending
- Career development opportunities
- Empowerment and encouragement to give back – volunteer hours and donation matching
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementsoftware deliveryAgileSAFecapacity planningrisk managementstakeholder managementresource managementdelivery methodologiescross-functional program management
Soft Skills
communicationorganizational skillscollaborationdecision-makingproblem-solvingleadershipadaptabilityownershippatienceteamwork
Certifications
PMPSAFe