Co-own the Salesforce roadmap and quarterly OKRs with the VP, CRM Strategy & Solutions; translate strategy into delivery plans and manage cross-team dependencies.
Lead execution across multiple initiatives and departments, ensuring predictable sprint delivery, scope control, and on-time outcomes for complex programs.
Measure and improve platform health and delivery performance by defining/monitoring KPIs, identifying bottlenecks, reducing cycle time, and increasing release confidence.
Proactively manage delivery and technical risk, escalating early and negotiating trade-offs while protecting quality, security, and long-term platform sustainability.
Oversee architecture and solution design across declarative and programmatic development to ensure scalable, performant, maintainable solutions.
Drive engineering excellence and continuous improvement through standards, reusable patterns, reference architectures, code quality practices, and resiliency upgrades.
Own CI/CD and release management maturity across multiple orgs, including branching strategy, automated validations/tests, approvals, and rollback planning.
Establish and enforce platform governance and security controls (access policies, role hierarchy, sharing model, permission sets, data quality, and environment strategy).
Troubleshoot and resolve complex platform and integration issues and evaluate/adopt technologies and practices that improve speed, quality, and security.
Lead cross-functional planning and communication, removing blockers and clarifying ownership across teams; ensure PRDs/TDDs receive timely, actionable feedback through design reviews, Tech Talks, and postmortems.
Partner with product owners and stakeholders to refine requirements, manage scope, and deliver value across concurrent initiatives.
Lead, mentor, and develop Salesforce engineering teams (developers/admins) across Sales and Service Cloud orgs; set expectations, coach performance, enforce accountability, and build inclusive teams with strong hiring and succession plans.
Perform other duties as assigned.

Requirements

Bachelor’s degree in computer science, Engineering, or equivalent practical experience
10+ years of progressive software engineering experience, including significant hands-on Salesforce development
5+ years leading Salesforce/CRM engineering teams (people leadership and/or leading multiple teams)
Demonstrated experience operating Salesforce at scale, ideally including multi-org support, mature release/change management, and enterprise integrations (especially MuleSoft)
Salesforce Developer II, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer II, Salesforce Certified MuleSoft Developer II are required
Salesforce Certified Integration Architecture Designer, Salesforce Certified Development Lifecycle and Deployment Designer, Salesforce Certified System Architect are preferred
Strong knowledge of object-oriented design, Salesforce architecture, and engineering best practices across Salesforce Sales Cloud, Service Cloud, Salesforce Privacy Center and ecosystem platforms including Box, Conga, and Odeseva
Expertise in Apex (trigger frameworks, governor limits, bulkification) and Salesforce application architecture
Strong Lightning experience (Lightning Web Components) and modern UI patterns
Experience with integrations (REST/SOAP APIs), middleware patterns, and event-driven designs - leveraging tools such as MuleSoft
Strong understanding of platform security and access governance (role hierarchy, sharing model, permission sets)
Strong data management and modeling understanding (e.g., SQL, XML, JSON); experience with PostgreSQL
Proven ability to deliver complex, cross-team initiatives with strong planning, dependency management, and execution discipline; experienced in Agile methodology including delivery tools such as Jira
Ownership mindset and strong stakeholder partnership skills; demonstrates courtesy, respect, and thoughtfulness in collaboration across teams using tools like Slack and Zoom
Deep familiarity with DevOps and delivery excellence, including source control and pipeline practices using GitLab, code quality and static analysis with SonarQube, and modern CI/CD and release management practices
Backend application development experience using C# and the Microsoft .NET framework.
Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.

Benefits

Up to 83% subsidized medical payroll deductions
Competitive dental and vision benefits
401(k) + match
Pre-tax transit and commuting benefits
A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
Paid maternity and parental leave, as well as other family paid leave programs
Company-paid life, short and long-term disability insurance
Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce developmentApexLightning Web ComponentsREST APIsSOAP APIsSQLXMLJSONPostgreSQLC#

Soft Skills

leadershipstakeholder partnershipplanningdependency managementexecution disciplineownership mindsetcollaborationmentoringcommunicationproblem-solving

Certifications

Salesforce Developer IISalesforce Certified Platform App BuilderSalesforce Certified Platform Developer IISalesforce Certified MuleSoft Developer IISalesforce Certified Integration Architecture DesignerSalesforce Certified Development Lifecycle and Deployment DesignerSalesforce Certified System Architect