Integrations Solutions Engineer

Waites

Integration Solutions Engineer designing and implementing customer integrations for IoT platforms. Collaborating with enterprise customers to ensure seamless integration with the Waites platform.

Posted 7/17/2026full-timeRemote • Alabama, Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing scalable integration solutions using REST APIs, webhooks, and event-driven architectures. Possesses strong problem-solving abilities and a customer-first mindset to deliver exceptional integration experiences.

Highest-signal resume keywords

REST API DesignJavaScript DevelopmentPython DevelopmentSAML and OAuth 2.0 ImplementationCustomer-Facing Technical Consulting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise Software IntegrationEvent-Driven ArchitectureJSONAuthentication WorkflowsIntegration Tooling DevelopmentProduction-Quality Code DevelopmentMulti-Tenant Application ArchitectureIntegration FrameworksTechnical DocumentationIntegration Standards

Soft Skills

Analytical Problem-SolvingExcellent CommunicationCollaborative ApproachOwnership and InitiativeCustomer-Focused Mindset

Tools & Technologies

ERP SystemsCMMSMESIoT PlatformsAnalytics ToolsIntegration SDKsSingle Sign-On (SSO) SolutionsIntegration ConnectorsReference ArchitecturesSample Applications

Industry Keywords

Integration ProjectsTechnical Check-InsConsultative RecommendationsTechnical TradeoffsCustomer Experience

Tech Stack

Tools & technologies

ERPIoTJavaScriptPython

About the role

Key responsibilities & impact

Serve as the primary technical resource for customer integration initiatives.
Partner with customer IT, engineering, and security teams to understand technical requirements and business objectives.
Design scalable integration solutions utilizing REST APIs, webhooks, MQTT, event-driven architectures, and modern data exchange methods.
Guide customers through implementation while providing consultative recommendations and managing technical tradeoffs.
Drive integration projects from discovery through successful production deployment.
Develop reusable integration frameworks, reference architectures, and sample applications.
Create and maintain connectors, SDK examples, APIs, and supporting integration tooling.
Design secure authentication and authorization workflows, including enterprise Single Sign-On (SSO).
Support integrations with ERP, CMMS, MES, IoT, analytics, and enterprise business platforms.
Collaborate with Engineering to continuously improve the Waites API platform and integration capabilities.
Provide implementation guidance throughout onboarding and deployment.
Conduct recurring technical check-ins with customers during active integration projects.
Resolve complex customer challenges through a consultative, solution-oriented approach.
Deliver an exceptional customer experience throughout every engagement.
Develop customer-facing integration documentation, implementation guides, and technical best practices.
Build reusable templates and reference implementations that accelerate future deployments.
Contribute to long-term integration standards and product enablement resources.
Partner with Product, Engineering, Infrastructure, and Customer Success teams to improve the customer experience.
Provide customer feedback to influence API enhancements and future product capabilities.
Help establish scalable integration standards, security best practices, and architectural guidelines.
Assist in prioritizing integration roadmap initiatives.
Carry out additional responsibilities as needed to support business objectives.

Requirements

What you’ll need

Experience designing, developing, or supporting enterprise software integrations.
Strong understanding of REST APIs, webhooks, authentication, and event-driven architectures.
Experience working with JSON and modern API technologies.
Professional development experience using JavaScript and Python.
Experience implementing or supporting SAML, OAuth 2.0, OpenID Connect, or other SSO technologies.
Understanding of secure, multi-tenant application architectures.
Ability to develop production-quality code, prototypes, and integration tooling.
Excellent troubleshooting, solution design, and analytical problem-solving skills with a passion for solving complex technical challenges.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
Experience working directly with customers in a technical consulting, solutions engineering, or implementation capacity.
Demonstrated ability to take ownership, navigate ambiguity, and create structure in fast-moving environments.
Customer-first mindset with the ability to balance customer needs with sound technical judgment and business priorities.
Collaborative approach with experience partnering across engineering, product, and customer-facing teams to deliver successful outcomes.

Benefits

Comp & perks

Attractive base salary with a strong history of profit sharing
Opportunities for professional advancement and development