Capture data from projects including check-in/out times, time on site, and validating work completion documentation.
Provide troubleshooting support to field techs via phone system calls, and emails.
Implement, change, and create processes for different project needs when they arise.
Configure and program hardware remotely.
Ability to execute and or create programs and scripts.
Responsible for assisting technicians in the field with installation and troubleshooting, network switch allocation, remote setup and/or verification of camera field-of-views, aiming and focusing of cameras, and programming cameras for entire sites such as a distribution center.
Assist with any other technical needs that we can meet for the teams as they arise.
Perform any other duties not specifically stated herein, but which your supervisor may assign.
Adhere to all required project safety requirements.
Requirements
High school Diploma or equivalent required.
1 year of voice, data, security, or electrical field experience.
Able to work in the office Sunday through Thursday 7 pm to 7 am. - off Fridays and Saturdays.
Highly proficient with the use of computers, including email, spreadsheets, and database Microsoft Office programs.
Excellent written and verbal communication skills.
Exceptional problem-solving skills.
Strong attention to detail, organizational, and follow-up skills.
Efficiently read and decipher manufacturer instructions.
Knowledge of Analog / IP, Switch, Wireless and CCTV.
Must type at least 40 WPM.
Experience with Network switch programming.
IP camera programming experience.
CCNA Certification is preferred but not required.
Benefits
Medical, Dental, Prescription & Vision Benefits
Life, AD&D, and LTD insurance
Paid Vacation and Holidays
Teladoc & TriaHealth
Company-Matched 401(k) and IRA Retirement Savings.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
programmingscriptingnetwork switch programmingIP camera programmingdata capturetroubleshootingprocess implementationhardware configurationinstallation assistancesafety adherence
Soft skills
written communicationverbal communicationproblem-solvingattention to detailorganizational skillsfollow-up skills