Salary
💰 $89,100 - $126,900 per year
About the role
- Support ongoing HRIS business operations with specific focus on USA Payroll and Timekeeping.
- Partner with Payroll, Timekeeping, Benefits, IT, and HR Leaders to analyze work process design and flow, improve processes and controls, and leverage technology capabilities.
- Build project plans, ensure adherence to project schedules, and maintain systems orientation for long-term planning.
- Serve as technical point-of-contact for USA Payroll, Timekeeping; assist SMEs with data integrity, testing system changes, report writing, and analyzing data flows.
- Support upgrades, patches, testing and other technical projects; act as an administrator for HRIS systems including troubleshooting and resolving technical issues.
- Manage audit and quality control processes for data integrity and security; develop and maintain system documentation, processes, and procedures.
- Respond to escalated questions, Service Now tickets, and communication in a timely manner.
- Create complex queries and reports, perform configuration, testing, prototyping, vendor escalations, and provide creative solutions to enhance end-user experience.
- Participate in implementation planning and go-live milestones; manage customer expectations regarding scope, quality, cost, resources, and timelines.
Requirements
- Bachelor’s degree in related field or equivalent education and/or experience.
- At least 5 years of experience with Workday USA payroll configuration, maintenance, controls management, interfacing, reporting, and overall module management.
- 8+ years of experience with HR systems such as Workday, HCM, PeopleSoft, Kronos, Oracle, and/or ADP, preferably in a global, multi-tenant environment.
- Substantial experience in system and process supporting Human Resources in core HRM/HR administration, payroll, timekeeping, and/or benefits within a large, complex enterprise.
- Knowledge or experience with Workday Timekeeping, ADP, OneSource Virtual, and UKG Workforce Management (WFM).
- Knowledge of HR processes and terminology.
- Experience in systems management and reporting tools, such as MS Access, Excel, MS PowerBI, or equivalent.
- Experience supporting and implementing mergers, acquisitions, divestitures, and joint ventures supporting HR Systems.
- Experience in supporting and leading pieces of large-scale projects and initiatives.
- Basic to intermediate knowledge and abilities with Microsoft Suite; intermediate to advanced knowledge of Excel/Sheets and Access.
- Experience with Workday HCM, Security, Business Processes, Configuration, and Integrations.
- Experience preferred but not required in Workday modules such as Canada Payroll, Global Payrolls, and USA Benefits.
- Must be an effective communicator with internal and external individuals at all levels; excellent written, spoken, electronic, and presentation skills.
- Ability to collaborate cross-functionally and motivate and influence without direct authority.
- Ability to define problems, collect data, establish facts, analyze results, and present findings.
- Makes routine decisions following established policies and procedures and escalates complex issues to manager.