Digital Merchandising Manager

Würth MRO, Safety, & Metalworking

Digital Merchandising Manager optimizing customer-facing channels for product discoverability and engagement. Leading digital merchandising strategies to enhance eCommerce revenue growth.

Posted 6/27/2026full-timeChicago • Illinois, Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 per yearWebsite

About the role

Key responsibilities & impact

Own digital merchandising strategies across all customer-facing digital channels, including featured products, category promotions, seasonal assortments, strategic product placement, searchandising, and recommendation experiences
Manage category landing page strategies, featured assortments, product placement, and browse experiences that support customer acquisition and conversion goals
Establish standards and governance for product relationships and recommendation experiences across the site
Build recommendation capabilities from the ground up by defining business rules, governance processes, customer experience standards, and success metrics
Develop and execute a long-term product recommendation strategy including co-view, related items, accessories, alternatives, substitutes, upsell, and cross-sell experiences
Own and maintain the customer-facing product hierarchy, category structure, and digital taxonomy across all eCommerce channels
Partner with Product Information teams to define, assign, and maintain category-level attribute frameworks that improve filtering, navigation, search, and discoverability
Optimize search, facets, filters, navigation, and browse experiences using customer behavior and performance analytics
Utilize customer behavior, search, merchandising, and sales analytics to identify growth opportunities and customer friction points
Lead testing and experimentation initiatives focused on improving discoverability, conversion, average order value, engagement, and revenue growth
Monitor KPIs related to search performance, category engagement, recommendation performance, conversion, average order value, customer retention, and revenue
Support website redesign, search optimization, personalization, recommendation, and digital transformation initiatives

Requirements

What you’ll need

Bachelor's degree in business, Marketing, Merchandising, eCommerce, Analytics, or related field
3+ years of experience in eCommerce, merchandising, category management, digital marketing, or related disciplines
Strong understanding of customer behavior, digital merchandising, search, navigation, taxonomy, filtering, and product discovery
Experience developing merchandising strategies that improve conversion, engagement, and revenue performance
Experience utilizing analytics and data to drive business decisions and prioritize opportunities
Ability to build new capabilities, processes, governance models, and merchandising programs from the ground up
Strong analytical, communication, and problem-solving skills

Benefits

Comp & perks

Health benefits and programs - medical, vision, dental, life insurance and more
Maternity/Paternal leave after 1 year of service
Tuition Reimbursement eligible after 1 year of service
401(k), short term disability, long term disability
Paid Time Off, accrued per pay period, additional day earned per year of service
10 paid holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

digital merchandisingcategory managementproduct placementsearchandisingrecommendation strategycustomer behavior analyticsperformance analyticsdata-driven decision makingeCommercedigital taxonomy

Soft Skills

analytical skillscommunication skillsproblem-solving skillsleadershipcollaborationstrategic thinkingcreativitycustomer focusadaptabilityproject management

Certifications

Bachelor's degree in businessBachelor's degree in MarketingBachelor's degree in MerchandisingBachelor's degree in eCommerceBachelor's degree in Analytics