Vytwo Technologies Inc

Dynamics 365 Developer

Vytwo Technologies Inc

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Design, develop, and implement scalable CRM solutions
  • Deliver high-quality solutions in collaboration with technical and business teams
  • Hands-on development and coordination across multiple workstreams to ensure successful project outcomes.

Requirements

  • Experience with Customer Service Workspace with Contact Center (CSW)
  • Expertise in Customer Insights – Journeys (CI)
  • Hands-on experience in configuring and customizing CSW components such as Voice and Chat channel setup, Workstreams, Session templates, Agent Scripts and Macros
  • Experience with CI components such as Real-time marketing journeys, Segments, Email Templates, Compliance profiles, Event Management
  • Proficiency with Power Platform tools.
Benefits
  • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM solutionsCustomer Service WorkspaceContact CenterCustomer InsightsVoice channel setupChat channel setupWorkstreamsSession templatesAgent ScriptsMacros
Soft Skills
collaborationcoordinationproject outcomes