Vynca

Case Manager

Vynca

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $26 - $30 per hour

Job Level

JuniorMid-Level

About the role

  • Lead Care Manager serving as primary contact and coordinating care among providers to ensure client needs are met
  • Manage client cases, coordinate healthcare benefits, provide education and facilitate timely, cost-effective access to care
  • Assess member needs across physical, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community services
  • Oversee development of client care plans and SMART goals; evaluate progress and update goals
  • Offer services in-office, via telehealth, or field-based where member resides or seeks care
  • Connect clients to social services and supports; arrange transportation (e.g., ACCESS)
  • Advocate with healthcare professionals and utilize evidence-based practices like Motivational Interviewing, Harm Reduction, Trauma-Informed Care
  • Conduct outreach and engagement; log activity in CRM and maintain EMR and business system records
  • Complete documentation and monthly reporting; attend assigned training
  • Hybrid role requiring travel throughout Santa Clara County and field work

Requirements

  • Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely.
  • 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
  • Working knowledge of government and community resources related to social determinants of health
  • Clean driving record, valid driver's license, and reliable transportation
  • Excellent oral and written communication skills
  • Positive interpersonal skills required
  • General computer skills and working knowledge of Google Workspace, MS Office and the internet
  • Bilingual English/Spanish is a plus
  • Background check (may include drug/health screenings) required prior to employment
  • COVID-19 and influenza vaccination required for patient/client-facing roles (accommodations considered)
  • Employment eligibility verification via E-Verify required upon hire