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Vynca

Behavioral Health Case Manager

Vynca

Behavioral Health Case Manager at Vynca supporting remote care management for individuals with complex needs. Collaborating with care teams to promote wellness, recovery, and member empowerment.

Posted 7/30/2026full-timeRemote • Arizona, California, Colorado, Illinois, Nevada, Oregon, Texas, Utah, Washington • 🇺🇸 United StatesJunior💰 $28 - $35 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client care planning, mental health promotion, and community resource navigation, with a strong focus on evidence-based practices such as Motivational Interviewing and Trauma-Informed Care. Proficient in maintaining patient health records and ensuring program compliance through effective documentation and reporting.

Highest-signal resume keywords
ACSW LicenseLCSW LicenseLMFT LicenseLPCC LicenseCare Management Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client Care PlanningMental Health PromotionMotivational InterviewingTrauma-Informed CareSMART Goals EvaluationCommunity Resource NavigationDocumentation ComplianceOutcome Measures Reporting
Soft Skills
Excellent Communication SkillsPositive Interpersonal Skills
Tools & Technologies
Client Relationship Management (CRM) SystemElectronic Medical Record (EMR) SystemGoogle WorkspaceMS Office
Certifications & Qualifications
Active ACSW LicenseActive LCSW LicenseActive LMFT LicenseActive LPCC License
Industry Keywords
Social Determinants of HealthCommunity Health WorkerCare NavigatorVulnerable PopulationsPalliative CareSUDOral HealthTrauma-Informed Care Principles

About the role

Key responsibilities & impact
  • Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
  • Oversees the development of the client care plans and goal settings
  • Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
  • Connect clients to other social services and supports that are needed
  • Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
  • Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
  • Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
  • Evaluate client’s progress and update SMART goals
  • Provide mental health promotion
  • Arrange transportation (e.g., ACCESS)
  • Complete all documentation, including outcome measures within the timeframes established by the individual care plans
  • Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
  • Complete monthly reporting to ensure program compliance
  • Attend training as assigned

Requirements

What you’ll need
  • Active, unrestricted ACSW, LCSW, LMFT, or LPCC license in California required
  • 1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
  • Working knowledge of government and community resources related to social determinants of health
  • Excellent oral and written communication skills
  • Positive interpersonal skills required
  • Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet
  • Bilingual (English/Spanish), highly preferred

Benefits

Comp & perks
  • medical, dental, and vision insurance
  • income protection benefits
  • flexible PTO
  • company holidays
  • 401k
  • access to other wellness benefits