Medical Assistant Supervisor

Vynca

Medical Assistant Supervisor overseeing a remote team of CMAs providing administrative support in virtual healthcare. Ensuring quality, compliance, and timeliness of tasks while fostering a collaborative environment.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $28 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in team supervision, performance management, and compliance with EMR documentation standards. Proficient in healthcare administration, with strong skills in communication, organization, and collaboration across clinical and administrative teams.

Highest-signal resume keywords

CMA/CCMA CertificationHealthcare Administrative ExperienceTeam ManagementEMR System ProficiencyInsurance and Billing Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementCare CoordinationOnboarding and TrainingMetrics TrackingAdministrative Task Management

Soft Skills

Communication SkillsOrganizational SkillsProblem-SolvingCollaborationCoaching

Tools & Technologies

EMR SystemsVideo Conference PlatformsGeneral Computer Navigation

Certifications & Qualifications

CMA CertificationCCMA Certification

Industry Keywords

Healthcare RegulationsInterdisciplinary TeamPatient CareRemote Team ManagementWorkload Distribution

About the role

Key responsibilities & impact

Provide day-to-day supervision, coaching, and performance management for a team of CMAs/CCMAs
Monitor workload distribution and ensure timely completion of administrative and care coordination tasks
Serve as an escalation point for complex patient, provider, or interdisciplinary team issues
Partner with the Shared Services Manager to align staffing, processes, and priorities
Ensure team compliance with EMR/Vynca documentation standards and healthcare regulations
Conduct onboarding and ongoing training for new and existing team members
Track team metrics (e.g., call volume, turnaround times, authorization processing) and identify areas for improvement
Facilitate regular team meetings to ensure alignment with interdisciplinary care goals
Support hiring, performance reviews, and disciplinary actions as needed
Act as a liaison between the administrative support team and clinical/interdisciplinary staff

Requirements

What you’ll need

Current CMA/CCMA certificate issued by a recognized certifying body
2+ years of previous clinical or healthcare administrative experience in a supervisory capacity
1+ years of insurance and billing experience
Demonstrated experience managing or mentoring a remote or distributed team
Willing and able to work Monday–Friday, 8:30am–5:00pm Pacific Time, with occasional overtime (as needed)
Excellent oral and written communication skills, with the ability to coach and give constructive feedback
Strong organizational and prioritization skills, with the ability to manage competing demands across a team
Proficiency with EMR systems, video conference platforms, and general computer/internet navigation
Ability to remain calm and solutions-oriented in complex or high-pressure situations
Strong collaborative mindset, with the ability to work across clinical and administrative functions

Benefits

Comp & perks

medical, dental, and vision insurance
income protection benefits
flexible PTO
company holidays
401k
access to other wellness benefits