Case Manager

Vynca

Lead Care Manager at Vynca coordinating healthcare services for clients with complex needs. Engaging with healthcare professionals and ensuring client-centered care in a hybrid role.

Posted 5/28/2026full-timeSanta Clara • California • 🇺🇸 United StatesJuniorMid-Level💰 $26 - $30 per hourWebsite

About the role

Key responsibilities & impact

Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
Oversees the development of the client care plans and goal settings
Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
Connect clients to other social services and supports that are needed
Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
Evaluate client’s progress and update SMART goals
Provide mental health promotion
Arrange transportation (e.g., ACCESS)
Complete all documentation, including outcome measures within the timeframes established by the individual care plans
Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
Complete monthly reporting to ensure program compliance
Attend training as assigned

Requirements

What you’ll need

2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, both in the field and remotely, with flexibility for potential evenings and weekends.
Working knowledge of government and community resources related to social determinants of health
Clean driving record, valid driver's license, and reliable transportation
Excellent oral and written communication skills
Positive interpersonal skills required
Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet
Bilingual (English/Spanish) preferred

Benefits

Comp & perks

medical, dental, and vision insurance
income protection benefits
flexible PTO
company holidays
401k
access to other wellness benefits
mileage reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Motivational InterviewingHarm ReductionTrauma-Informed CareSMART goalsclient care plansdocumentationoutcome measuresmental health promotion

Soft Skills

oral communicationwritten communicationinterpersonal skillsadvocacyflexibility