Case Manager
Vynca
Clinical Case Manager
Vynca
full-time
Posted on:
Location Type: Hybrid
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $32 - $38 per hour
Job Level
Junior
About the role
- Serve as the client’s primary point of contact and coordinate with doctors, specialists, pharmacists, social services, and caregivers
- Manage client cases and coordinate health care benefits to ensure consensus about client needs and care
- Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community services
- Oversee development of client care plans and SMART goal setting
- Provide services where the member resides or prefers (office-based, telehealth, or field-based) and conduct outreach and engagement
- Connect clients to social services and supports and advocate on behalf of clients with health care professionals
- Utilize evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
- Log activities in CRM and maintain up-to-date patient health records in EMR and other business systems
- Evaluate client progress, update goals, complete documentation and outcome measures within established timeframes
- Arrange transportation (e.g., ACCESS), complete monthly reporting, and attend assigned training
Requirements
- MSW degree, or active ACSW, LCSW, or LMFT license in California required
- 1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations (2+ years preferred)
- Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely, with flexibility for potential evenings and weekends
- Willing and able to travel throughout the assigned territory (San Joaquin County)
- Working knowledge of government and community resources related to social determinants of health
- Excellent oral and written communication skills
- Positive interpersonal skills
- Clean driving record, valid driver's license, and reliable transportation
- General computer skills and working knowledge of Google Workspace, MS Office, and the internet
- Bilingual (English/Spanish) is a plus
- Must be vaccinated against COVID-19 and influenza if in patient/client-facing role (religious or medical accommodations considered)
- Background check (may include drug test or other health screenings) and E-Verify employment eligibility
Benefits
- medical, dental, and vision insurance
- income protection benefits
- flexible PTO
- company holidays
- 401k
- access to other wellness benefits
- competitive compensation based on experience, skills, location, company needs, and market demands
- mileage reimbursement for field roles per IRS guidelines
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MSW degreeACSW licenseLCSW licenseLMFT licensecare managementcase coordinationSMART goal settingMotivational InterviewingHarm ReductionTrauma-Informed Care
Soft skills
oral communicationwritten communicationinterpersonal skillsadvocacyflexibilityclient engagementoutreachevaluationdocumentationteam collaboration
Certifications
active ACSWactive LCSWactive LMFTCOVID-19 vaccinationinfluenza vaccination
