Vynca

Clinical Case Manager

Vynca

full-time

Posted on:

Location Type: Hybrid

Location: California • 🇺🇸 United States

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Salary

💰 $32 - $38 per hour

Job Level

Junior

About the role

  • Serve as the client’s primary point of contact and coordinate with doctors, specialists, pharmacists, social services, and caregivers
  • Manage client cases and coordinate health care benefits to ensure consensus about client needs and care
  • Assess member needs across physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and community services
  • Oversee development of client care plans and SMART goal setting
  • Provide services where the member resides or prefers (office-based, telehealth, or field-based) and conduct outreach and engagement
  • Connect clients to social services and supports and advocate on behalf of clients with health care professionals
  • Utilize evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
  • Log activities in CRM and maintain up-to-date patient health records in EMR and other business systems
  • Evaluate client progress, update goals, complete documentation and outcome measures within established timeframes
  • Arrange transportation (e.g., ACCESS), complete monthly reporting, and attend assigned training

Requirements

  • MSW degree, or active ACSW, LCSW, or LMFT license in California required
  • 1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations (2+ years preferred)
  • Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely, with flexibility for potential evenings and weekends
  • Willing and able to travel throughout the assigned territory (San Joaquin County)
  • Working knowledge of government and community resources related to social determinants of health
  • Excellent oral and written communication skills
  • Positive interpersonal skills
  • Clean driving record, valid driver's license, and reliable transportation
  • General computer skills and working knowledge of Google Workspace, MS Office, and the internet
  • Bilingual (English/Spanish) is a plus
  • Must be vaccinated against COVID-19 and influenza if in patient/client-facing role (religious or medical accommodations considered)
  • Background check (may include drug test or other health screenings) and E-Verify employment eligibility
Benefits
  • medical, dental, and vision insurance
  • income protection benefits
  • flexible PTO
  • company holidays
  • 401k
  • access to other wellness benefits
  • competitive compensation based on experience, skills, location, company needs, and market demands
  • mileage reimbursement for field roles per IRS guidelines

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
MSW degreeACSW licenseLCSW licenseLMFT licensecare managementcase coordinationSMART goal settingMotivational InterviewingHarm ReductionTrauma-Informed Care
Soft skills
oral communicationwritten communicationinterpersonal skillsadvocacyflexibilityclient engagementoutreachevaluationdocumentationteam collaboration
Certifications
active ACSWactive LCSWactive LMFTCOVID-19 vaccinationinfluenza vaccination