Clinical Case Manager

Vynca

Clinical Case Manager at Vynca providing care and coordinating health services for individuals with complex needs in Los Angeles County. Hybrid position with remote and fieldwork responsibilities.

Posted 5/12/2026full-timeLos Angeles • California • 🇺🇸 United StatesJunior💰 $32 - $40 per hourWebsite

About the role

Key responsibilities & impact

Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
Oversees the development of the client care plans and goal settings
Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
Connect clients to other social services and supports that are needed
Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
Evaluate client’s progress and update SMART goals
Provide mental health promotion
Arrange transportation (e.g., ACCESS)
Complete all documentation, including outcome measures within the timeframes established by the individual care plans
Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
Complete monthly reporting to ensure program compliance
Attend training as assigned

Requirements

What you’ll need

Active, unrestricted ACSW, LCSW, LMFT, or LPCC license in California required
1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations. 2 or more years preferred.
Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely, with flexibility for potential evenings and weekends.
Working knowledge of government and community resources related to social determinants of health
Excellent oral and written communication skills
Positive interpersonal skills required
Clean driving record, valid driver's license, and reliable transportation
Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet
Bilingual (English/Spanish) preferred

Benefits

Comp & perks

medical, dental, and vision insurance
income protection benefits
flexible PTO
company holidays
401k
access to other wellness benefits
mileage reimbursement will be provided per IRS guidelines.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Motivational InterviewingHarm ReductionTrauma-Informed CareSMART goalsclient care plansdocumentationoutcome measurescommunity healthcare managementsocial determinants of health

Soft Skills

oral communicationwritten communicationinterpersonal skillsadvocacyflexibilityoutreachengagementevaluationorganizationteam collaboration

Certifications

ACSWLCSWLMFTLPCC