Vynca

Case Manager

Vynca

full-time

Posted on:

Location Type: Hybrid

Location: Santa Ana • California • United States

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Salary

💰 $26 - $30 per hour

About the role

  • Hybrid (in-field and remote) care management duties as described below:
  • - Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
  • - Oversees the development of the client care plans and goal settings
  • - Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
  • - Connect clients to other social services and supports that are needed
  • - Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
  • - Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
  • - Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
  • - Evaluate client’s progress and update SMART goals
  • - Provide mental health promotion
  • - Arrange transportation (e.g., ACCESS)
  • - Complete all documentation, including outcome measures within the timeframes established by the individual care plans
  • - Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
  • - Complete monthly reporting to ensure program compliance
  • - Attend training as assigned

Requirements

  • 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
  • Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, both in the field and remotely, with flexibility for potential evenings and weekends.
  • Working knowledge of government and community resources related to social determinants of health
  • Clean driving record, valid driver's license, and reliable transportation
  • Excellent oral and written communication skills
  • Positive interpersonal skills required
  • Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet
  • Bilingual (English/Spanish), strongly preferred
Benefits
  • medical, dental, and vision insurance
  • income protection benefits
  • flexible PTO
  • company holidays
  • 401k
  • access to other wellness benefits
  • mileage reimbursement for field roles per IRS guidelines
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
care managementclient care plansSMART goalsmental health promotionMotivational InterviewingHarm ReductionTrauma-Informed Careoutcome measurescommunity-based servicessocial determinants of health
Soft Skills
oral communicationwritten communicationinterpersonal skillsadvocacyflexibilityoutreachengagementdocumentationevaluationteam collaboration