Vynca

Clinical Case Manager

Vynca

full-time

Posted on:

Location Type: Hybrid

Location: Imperial County • California • 🇺🇸 United States

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Salary

💰 $35 - $40 per hour

Job Level

Junior

About the role

  • Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
  • Oversees the development of the client care plans and goal settings
  • Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
  • Connect clients to other social services and supports that are needed
  • Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
  • Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
  • Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
  • Evaluate client’s progress and update SMART goals
  • Provide mental health promotion
  • Arrange transportation (e.g., ACCESS)
  • Complete all documentation, including outcome measures within the timeframes established by the individual care plans
  • Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
  • Complete monthly reporting to ensure program compliance
  • Attend training as assigned

Requirements

  • Master's degree in Social Work (MSW) or active California Licensed Marriage and Family Therapist (LMFT) license required
  • Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely
  • 1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
  • Working knowledge of government and community resources related to social determinants of health
  • Excellent oral and written communication skills
  • Positive interpersonal skills required
  • Clean driving record, valid driver's license, and reliable transportation
  • Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet
  • Bilingual (English/Spanish) is a plus.
Benefits
  • Medical, dental, and vision insurance
  • Income protection benefits
  • Flexible PTO
  • Company holidays
  • 401k
  • Access to other wellness benefits
  • Mileage reimbursement will be provided per IRS guidelines.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Motivational InterviewingHarm ReductionTrauma-Informed Careclient care plansSMART goalsmental health promotionoutcome measurescommunity health workercare managercare navigator
Soft skills
oral communicationwritten communicationinterpersonal skillsadvocacyoutreachengagementorganizationtime managementproblem-solvingcollaboration
Certifications
Master's degree in Social Work (MSW)California Licensed Marriage and Family Therapist (LMFT)