Operations

• Oversee and manage day-to-day operations of one or more data center sites.
• Ensure compliance with company policies, safety regulations, and uptime requirements.
• Manage capacity planning, power and cooling utilization, and rack space availability.
• Lead response efforts for incidents impacting data center services.
• Participate in root cause analysis and implement preventive measures.
• Coordinate and execute maintenance and changes to infrastructure.
• Manage relationships with third-party vendors for maintenance, equipment, and services.
• Supervise on-site contractors for installations, repairs, and upgrades.
• Utilize monitoring tools to track environmental, power, and hardware performance.
• Identify and escalate potential risks to ensure system reliability and performance.
• Maintain accurate records of hardware assets, cabling, and documentation.
• Maintain accurate records of hardware inventory and spare parts in stock.
• Oversee hardware lifecycle from deployment through decommissioning.
• Develop and document standard operating procedures (SOPs).
• Recommend and implement efficiency improvements for operations and workflows.

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