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Vuelio

Account Manager – Agency

Vuelio

Account Manager in Agency Team at Vuelio, focusing on client portfolio maximization and SaaS account management responsibilities.

Posted 5/16/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £30,000 - £40,000 per yearWebsite

About the role

Key responsibilities & impact
  • Be the key commercial contact for a set of Vuelio Agency clients with responsibility for renewing their existing client subscriptions
  • Work with the Implementation team to onboard Vuelio media monitoring, media database and political monitoring and SRM clients effectively
  • Directly onboard new JES-only clients
  • Deal with day to day client queries relating to product, contract and usability
  • Effectively manage each client’s usage of their current system
  • Analyse opportunities to understand threats or barriers with the ability to accurately forecast sales pipeline (RAG)
  • Take control and ownership of your territory to map and target organisations strategically
  • Rigorously record account and opportunity data in Salesforce
  • Build relationships at all levels within the Agency client
  • Demonstrate collective responsibility, working with other members of Account Management to ensure client satisfaction.

Requirements

What you’ll need
  • Previous experience of a revenue-generating, quota-carrying role
  • Great communication skills – you will need to convey information and ideas verbally and in writing in a clear and engaging way to an range of audiences
  • Comfortable with technology and with a thirst for knowledge
  • Negotiating skills - demonstrable ability to understand an organisation's decision-making unit and procurement processes
  • Numerate and analytical
  • Keen interest in current affairs
  • Experience that is desirable but not necessarily essential includes: Use of Salesforce, Salesloft and Intercom
  • Experience within PR, marketing or communications departments.

Benefits

Comp & perks
  • 25 days holidays + 8 public holidays
  • Day off on your birthday
  • Hybrid working (2-3 days a week in the office)
  • Up to 4x salary Life Assurance
  • Opt-in Private Healthcare
  • Access to self-paid Dental Insurance
  • Other benefits such as Perkbox (for discounts)
  • Cycle Scheme
  • Season Ticket Loans
  • Workplace Nursery scheme
  • SmartHealth (for access to private GP appointments as well as a range of health and wellbeing services)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
sales pipeline forecastingaccount managementclient onboardingdata analysis
Soft Skills
communication skillsnegotiating skillsrelationship buildinganalytical skillsproblem-solving