Implementation Consultant

Vuelio

Implementation Consultant working with the commercial team configuring the Vuelio platform for client requirements. Requires project management skills and customer support experience to ensure successful implementations.

Posted 4/12/2026full-timeLondon • 🇬🇧 United KingdomJuniorMid-Level💰 £32,000 - £35,000 per yearWebsite

About the role

Key responsibilities & impact

The role of the Implementation Consultant is to work with our commercial team to take new clients and configure the Vuelio platform to their specific requirements and to support the client through their implementation period.
Strong project management, consultancy and customer service skills must be demonstrated to be successful in this role.
You will be required to take complete ownership of multiple projects and work to ensure their successful completion.
Implementation Identification of the customer needs and their Communication, PR and Public Affairs strategy Configuration of the customised Vuelio platforms in line with the customer’s requirements Designing and implementing Boolean media monitoring searches Liaising with third party suppliers to deliver a seamless integrated service Provision of bespoke customer product training Managing multiple projects meeting concurrent deadlines Operate with integrity, openness and honesty and represent the business in the utmost professional manner at all times.
Inter-departmental collaboration Continuous collaboration with other departments and pods in order to improve the customers’ experience at every touch-point in the Company. Champion the success of the Help Centre through content enrichment and driving adoption. Proactively identify and address any inter-departmental blockers to reinforce positive change. Demonstrate collective responsibility - working with other departments to exceed individual client expectations.
Reporting/documentation Undertake data driven analysis for effective reporting and decision-making. Identify new product opportunities, defects and workarounds to feed back into the product development lifecycle. Ensure exceptional quality in all customer documentation (SOW/Project Plan/Proposals). Ensure ClientSuccess data is current.

Requirements

What you’ll need

1-2 years of experience in a client-facing role, such as software implementation, support, sales, account management, or customer success
High-level knowledge of a SaaS platform
Experience managing projects of varying complexity
Experience of positively tackling customer queries to satisfactory resolution
Strong time management, and excellent written & verbal communication skills
Computer literate and able to explain technical concepts to a non-technical audience
Ability to quickly understand customer requirements and design suitable processes
Has demonstrated ability to: develop and use collaborative relationships to facilitate the accomplishment of work goals proactively resolve issues share important or relevant information with the team, and adhere to the team’s expectations and guidelines.

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account Vuelio Website LinkedIn All Job Openings 51 - 200 employees Founded 1995 📱 Media ☁️ SaaS 🤝 B2B Media
SaaS
B2B Vuelio is a UK-based software company that provides a unified communications platform for PR, public affairs, media teams and stakeholder managers. It offers media and political databases, media and political monitoring, news distribution, media analytics, stakeholder management and online newsroom tools, with AI-powered features designed specifically for communicators to plan, measure and amplify their messaging. Vuelio serves brands, agencies, non-profits and public sector organisations with SaaS products that combine monitoring, insights and engagement in a single platform. Implementation Consultant 🔥 3 minutes ago 🏢🏡 London – Hybrid 💵 £32k - £35k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🛠️ Implementation Specialist 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
The role of the Implementation Consultant is to work with our commercial team to take new clients and configure the Vuelio platform to their specific requirements and to support the client through their implementation period.
Strong project management, consultancy and customer service skills must be demonstrated to be successful in this role.
You will be required to take complete ownership of multiple projects and work to ensure their successful completion.
Implementation Identification of the customer needs and their Communication, PR and Public Affairs strategy Configuration of the customised Vuelio platforms in line with the customer’s requirements Designing and implementing Boolean media monitoring searches Liaising with third party suppliers to deliver a seamless integrated service Provision of bespoke customer product training Managing multiple projects meeting concurrent deadlines Operate with integrity, openness and honesty and represent the business in the utmost professional manner at all times.
Inter-departmental collaboration Continuous collaboration with other departments and pods in order to improve the customers’ experience at every touch-point in the Company. Champion the success of the Help Centre through content enrichment and driving adoption. Proactively identify and address any inter-departmental blockers to reinforce positive change. Demonstrate collective responsibility - working with other departments to exceed individual client expectations.
Reporting/documentation Undertake data driven analysis for effective reporting and decision-making. Identify new product opportunities, defects and workarounds to feed back into the product development lifecycle. Ensure exceptional quality in all customer documentation (SOW/Project Plan/Proposals). Ensure ClientSuccess data is current. 🎯 Requirements
1-2 years of experience in a client-facing role, such as software implementation, support, sales, account management, or customer success
High-level knowledge of a SaaS platform
Experience managing projects of varying complexity
Experience of positively tackling customer queries to satisfactory resolution
Strong time management, and excellent written & verbal communication skills
Computer literate and able to explain technical concepts to a non-technical audience
Ability to quickly understand customer requirements and design suitable processes
Has demonstrated ability to: develop and use collaborative relationships to facilitate the accomplishment of work goals proactively resolve issues share important or relevant information with the team, and adhere to the team’s expectations and guidelines. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Partner Implementation Consultant 🕒 2 days ago FloQast 501 - 1000 💸 Finance ☁️ SaaS 🤖 Artificial Intelligence Website LinkedIn All Job Openings Partner Implementation Consultant developing implementation partnerships for FloQast's accounting platform. Responsible for training and supporting implementation partners to enhance product adoption and success. 🏢🏡 London – Hybrid 💰 $110M Series D on 2021-07 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🛠️ Implementation Specialist 🇬🇧 UK Skilled Worker Visa Sponsor Implementation Consultant – Bid Management 🕒 April 1 AutogenAI 11 - 50 🤖 Artificial Intelligence 🏢 Enterprise ⚡ Productivity Website LinkedIn All Job Openings Implementation Consultant managing customer onboarding for AutogenAI's platform. Delivering training and ensuring seamless adoption for new clients. 🏢🏡 London – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist 🇬🇧 UK Skilled Worker Visa Sponsor Implementation Consultant 🕒 April 1 G2 501 - 1000 🤝 B2B ☁️ SaaS 🏪 Marketplace Website LinkedIn All Job Openings Implementation Consultant guiding clients through G2 onboarding process and managing integrations. Collaborating with teams to ensure successful customer outcomes in B2B software environment. 🏢🏡 London – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist 🇬🇧 UK Skilled Worker Visa Sponsor Legal Engineer, EMEA – Implementation Consultant 🕒 March 31 Ironclad 201 - 500 ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Legal Engineer at Ironclad implementing customer solutions and managing contracts through the contracting lifecycle. Collaborating with teams to ensure successful delivery and customer satisfaction in a hybrid role. 🏢🏡 London – Hybrid 💵 £70k - £80k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist Implementation Engineer 🕒 March 27 Neara 51 - 200 ⚡ Energy 🏢 Enterprise Website LinkedIn All Job Openings Implementation Engineer transforming raw utility and geospatial data into high-accuracy digital twin models. Collaborating with customers and teams across Europe to deploy the Neara platform. 🏢🏡 London – Hybrid 💰 Series B on 2022-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist 🇬🇧 UK Skilled Worker Visa Sponsor View More Implementation Specialist Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

SaaS platformproject managementBoolean media monitoringdata analysiscustomer documentationconfigurationimplementationcustomer product trainingreportingproduct development lifecycle

Soft Skills

customer servicetime managementwritten communicationverbal communicationproblem-solvingcollaborationownershipintegrityproactive resolutioninter-departmental collaboration