vSplash

Graphics Designer

• Design original, meaningful logos that look clear and consistent across digital, print, and motion.
• Create high-quality logo animations in Adobe After Effects, combining strong design with clean, professional motion.
• Present multiple logo concepts, explaining your design logic and direction clearly.
• Adapt logos into deliverables such as favicons, social profile versions, and brand kits.
• Collaborate with your Manager and team leads to refine designs through reviews and feedback.
• Deliver complete brand asset packages across required digital and print formats with accuracy and consistency.
• Maintain creativity and attention to detail while meeting project timelines.

Graphic Designer – Logos, Brand Identity

Manager

• Lead end-to-end WordPress production — from design to deployment — ensuring every project meets quality, performance, and SLA benchmarks.
• Drive process optimization and automation — using data insights and collaboration across teams to streamline workflows and eliminate bottlenecks.
• Coach team members on technical skills, performance, and delivery quality.
• Collaborate with Sales, Customer Success, Engineering, and Research teams.

Manager – WordPress Delivery

Content Writer

• Generate high quality content for websites for US audiences
• Proofread and edit content for websites
• Should have proven knowledge of keyword research and SEO best practices to be utilized for content writing.
• Work with Generative AI tools and contribute to improve AI generated content
• Understanding customers’ business, services & their target audience to curate content for the website.
• Ensure all-around consistency (style, images and tone)

Content Writer, Proofreader

Social Media Manager

• Lead day-to-day operations of social media teams, ensuring SLA compliance, smooth task execution, and process continuity
• Manage a team of Social Media Specialists (SMS) and own partner/client escalations
• Track team performance using dashboards/tools, share regular reports, and provide insights for leadership reviews
• Develop reporting metrics and dashboards as business complexity evolves
• Manage workflows for a large customer base with varied process requirements
• Act as the first escalation point for partner queries with timely responses and accurate reporting
• Oversee onboarding, training, and refresher sessions for team members
• Drive efficiency improvements, process automation, and cross-functional collaboration with Product/Engineering teams
• Support hiring, manage leave planning, and address performance issues to maintain productivity and availability
• Build a strong team culture through regular check-ins, recognition, and transparent communication to boost cohesion, morale, and engagement

Associate Manager – Social Media Operations

• Lead social media content and creative delivery for US-based small businesses
• Manage a team of Social Media Specialists and ensure content resonates with US audiences while meeting quality standards
• Establish and maintain a robust quality assurance system for content, including outputs from tools/LLMs
• Continuously assess content quality and provide general and targeted feedback to agents
• Perform root cause analysis on quality issues and implement preventive measures with Operations Manager
• Handle partner and client interactions related to quality concerns and escalations
• Design and deliver training modules, assessments, and refresher sessions for new and existing team members
• Support hiring through pre-hiring assessments and interviews to ensure cultural/linguistic fit
• Share insights and trends with leadership on quality parameters, performance, and audience resonance
• Collaborate with Operations Manager to balance quality standards with SLA and delivery goals

• Lead vSplash’s social media efforts focused on the US market and manage a team of Social Media Specialists
• Create and execute strategies to build online presence for US small and medium businesses across industries
• Lead day-to-day operations, ensuring SLA compliance, quality checks, and smooth task execution
• Track team performance using dashboards/tools, share regular reports, and develop reporting matrices
• Handle large customer base with intricate process flows and act as first escalation point for client queries
• Oversee onboarding, training, refresher sessions, and drive process improvements and automation opportunities
• Support hiring, leave planning, performance management, and maintain team availability and productivity
• Build team culture through regular 1:1s, recognition, and proactive communication to boost morale and engagement

Associate Manager / Manager, Social Media

• Generate high quality content for websites for US audiences
• Proofread and edit content for websites
• Conduct keyword research and apply SEO best practices in website copy
• Work with Generative AI tools and contribute to improving AI-generated content
• Understand customers’ business, services and their target audience to curate content
• Ensure all-around consistency (style, images and tone)
• Manage multiple priorities and collaborate with team members