Provider Relationship Manager

VSP Vision Care

Provider Relationship Manager developing relationships with providers to enhance care practices in the healthcare field. Ensuring providers understand and leverage company initiatives for growth and success.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $58,656 - $92,328 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in provider relationship management, ensuring high-quality data integrity and effective communication. Capable of analyzing complex issues and balancing provider needs with corporate objectives to achieve strategic growth.

Highest-signal resume keywords

Provider Relationship ManagementAdvanced Communication SkillsProblem-Solving SkillsData Integrity ManagementHealth Care Environment Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisDocument RoutingNetwork TroubleshootingProvider Data ManagementClient Needs Assessment

Soft Skills

LeadershipProfessionalismCritical ThinkingInfluencing SkillsConflict Resolution

Certifications & Qualifications

Bachelor's Degree in Business or Communications

Industry Keywords

Health CareCustomer ServiceStrategic PartnershipsVision Care ProgramProvider Outreach

About the role

Key responsibilities & impact

Develop, maintain, and cultivate productive relationships with providers, retail chains, strategic partners, and their staff
Ensure providers’ understanding of how the company can maximize the growth of their practice
Educate providers on the company and its initiatives, leveraging team knowledge and resources
Manage assigned region, working with others to ensure support of the department
Establish relationships and become an expert on plans, programs, and products
Build relationships that result in positive adoption, achievement of Vision Care program targets, and support of strategic initiatives
Exercise critical thinking and analytical skills in the initial entry and maintenance of provider data, ensuring the integrity of all shared provider information
Use independent judgment to resolve complex issues and escalations, coordinating with internal and external business partners when needed
Responsible for provider data, ensuring all business partners have access to high-quality and accurate information
Negotiate and manage special provider arrangements based on geographic patient access considerations, business needs, and client requests
Analyze practice structure and documents submitted by providers in support of their practice ownership information
Determine document routing based on analysis
Manage, troubleshoot, and resolve network, retail, and other non-traditional provider issues
Escalate issues to the appropriate business areas and drive solutions when applicable
Gather and review client/provider information to determine network composition that ensures client (performance guarantee) needs are met
Compose professional and concise correspondence to providers, retail chains, strategic partners, clients, office staff, and governmental agencies
Act as communication focal point for critical provider outreach during natural disaster relief efforts, activity recruitment, and surveys
Demonstrate a broad knowledge of the organization's strategic direction to achieve growth objectives and operational goals
Act as an internal resource for business partners

Requirements

What you’ll need

Bachelor's degree in Business, Communications, or other related area or equivalent experience
2+ years of experience in a health care environment or customer/client services
Demonstrated professionalism and leadership in dealing with situations involving controversy and conflict, experience handling and resolving escalated issues
Demonstrated advanced communication, influencing, and problem-solving skills
Experience working directly with providers and staff on policies and procedures, resolving complex issues
Regularly exercise discretion and independent judgment in the performance of job duties
Proven ability to balance provider needs with corporate objectives
Ability to work independently and in a team environment

Benefits

Comp & perks

Eligible bonuses and commissions