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Accounts Receivable Specialist
VSP Vision CareManage Accounts Receivable and Collections services for mid to large-market customers at VSP Vision. Act as the expert advisor and point of contact for billing and financial operations.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Provide Accounts Receivable and Collections services to customers for all Lines of Business supported
- Act as expert advisor on Accounts Receivable and Collections services
- Provide support on client servicing and financial operations related items, including account reconciliation, collections, analysis, and problem resolution
- Act as the primary point of contact for billing and collection inquiries
- Research and resolve a variety of complex internal and external inquiries
- Efficiently and accurately perform moderate to complex Accounts Receivable activities
- Create, review, and recommend necessary documents to generate customer billing
- Provide accurate and complete information to business partners and customers
- Use a data-driven approach in resolving billing disputes and payment issues
- Resolve outstanding aging balances for accounts
- Execute internal and external collection activities to maximize cash flow
- Recommend billing adjustments, write-offs, and customer refunds to management
- Prepare timely and accurate billing and reconciliation reports as needed
- Identify at-risk customers based on established triggers
- Coordinate with customers, Sales, Management, and other key business partners to problem-solve issues impacting billing and receivables strategies
- Analyze customer requirements and provide recommendations
Requirements
What you’ll need- Two to four years of Account Service or Banking/Accounts Receivable experience or equivalent experience
- Bachelor’s degree in Accounting, Finance, or related field preferred
- One year of experience working in an ERP-based Accounts Receivable environment preferred
- Active Accounts Receivable Specialist Certification preferred
- Solid understanding of basic accounting principles, familiarity with SAP preferred
- Strong problem-solving skills, documentation skills, research and resolution skills, data analysis, and multi-tasking skills
- Critical thinking and analytical, with a solution-oriented approach to work
- Ability to perform detailed work with numerical data, analyze data, oversee assigned tasks and projects, make informed decisions, and meet tight deadlines
- Excellent communication and interpersonal skills to effectively communicate with internal and external business partners
- Proficient in MS Office applications and using data to provide reports that are clear, complete, and understood by both finance and operations audiences
- Clean credit history as reported by credit report
Benefits
Comp & perks- Eligible bonuses and commissions
- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Accounts ReceivableCollectionsaccount reconciliationdata analysisbilling adjustmentswrite-offscustomer refundsfinancial operationsERP-based Accounts Receivablebasic accounting principles
Soft Skills
problem-solvingdocumentationresearch and resolutionmulti-taskingcritical thinkinganalyticalsolution-orientedcommunicationinterpersonal
Certifications
Accounts Receivable Specialist Certification