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Enterprise Service Coordinator
VSC Fire & Security, Inc.Enterprise Service Coordinator at VSC Fire & Security ensuring customer satisfaction in service agreements. Handle billing and serve as contact for Enterprise customers with extensive benefits.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
customer relations managementconflict resolutionanalytical skillsorganizational skillsschedulingbuilding code requirements
Soft Skills
communication skillssales skillsleadership skillsattention to detailplanning skillsrelationship building
Tools & Technologies
company vehicle
Certifications & Qualifications
valid State Driver's License
Industry Keywords
Enterprise customersservice agreementsprofessional developmentbackground checksbusiness degreemanagement experience
About the role
Key responsibilities & impact- Create, distribute, and bill incoming orders from Enterprise customers and maintains customer expectations to meet service agreements.
- Serve as one of the direct points of contact for Enterprise customers.
Requirements
What you’ll need- One to three (1-3) years of industry related work experience.
- Manage customer relations using excellent communication and sales skills for internal and external customers.
- Leveraging outstanding analytical and planning skills combined with strong leadership skills.
- Knowledge and aptitude for conflict resolution, organizational skills, analytical skills, scheduling, building code requirements, and building relationships.
- Ability to follow written and verbal instructions.
- Exceptional attention to detail and communication skills.
- Eagerness for professional development and growth.
- Ability to pass various background checks.
- Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
- Desirable (but not required):
- Associate or bachelor’s degree in business or related field.
- Industry related management experience.
Benefits
Comp & perks- Excellent pay $18.00 - $28.00 and up based on experience
- Overtime eligible
- Paid vacation and company holidays
- Medical, dental and vision insurance options for you and your family
- Health Savings Account (HSA) or Flexible Spending Account (FSA)
- Company paid life insurance for full time employees
- Employee apparel program
- Company paid long term disability insurance
- Bonus for referring new employees
- Parental leave for full-time employees
- Employee Assistance Program (EAP)
- Opportunities for training and advancement