Enterprise Service Coordinator

VSC Fire & Security, Inc.

Enterprise Service Coordinator at VSC Fire & Security ensuring customer satisfaction in service agreements. Handle billing and serve as contact for Enterprise customers with extensive benefits.

Posted 6/24/2026full-timeCabot • Virginia • 🇺🇸 United StatesJunior💰 $18 - $28 per hourWebsite

About the role

Key responsibilities & impact

Create, distribute, and bill incoming orders from Enterprise customers and maintains customer expectations to meet service agreements.
Serve as one of the direct points of contact for Enterprise customers.

Requirements

What you’ll need

One to three (1-3) years of industry related work experience.
Manage customer relations using excellent communication and sales skills for internal and external customers.
Leveraging outstanding analytical and planning skills combined with strong leadership skills.
Knowledge and aptitude for conflict resolution, organizational skills, analytical skills, scheduling, building code requirements, and building relationships.
Ability to follow written and verbal instructions.
Exceptional attention to detail and communication skills.
Eagerness for professional development and growth.
Ability to pass various background checks.
Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
Desirable (but not required):
Associate or bachelor’s degree in business or related field.
Industry related management experience.

Benefits

Comp & perks

Excellent pay $18.00 - $28.00 and up based on experience
Overtime eligible
Paid vacation and company holidays
Medical, dental and vision insurance options for you and your family
Health Savings Account (HSA) or Flexible Spending Account (FSA)
Company paid life insurance for full time employees
Employee apparel program
Company paid long term disability insurance
Bonus for referring new employees
Parental leave for full-time employees
Employee Assistance Program (EAP)
Opportunities for training and advancement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer relations managementconflict resolutionanalytical skillsorganizational skillsschedulingbuilding code requirements

Soft Skills

communication skillssales skillsleadership skillsattention to detailplanning skillsrelationship building

Certifications

valid State Driver's License