VS Media

Customer Support

• Serving as the primary point of contact for our clients, via various channels such as phone, email, and chat
• Providing white-glove support to our most prestigious clients
• Assisting in the optimal delivery of tier-2 and tier-1 support services as needed
• Ensuring that all escalations are managed in a way that ensures a positive and valuable experience for our clients
• Facilitating the execution of our compliance obligations.

Client Support Representative, Tier 3