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Voyageur Aviation Corp.

Part Sales Specialist

Voyageur Aviation Corp.

Part Sales Specialist at Voyageur Aviation Corp. handling customer relationships, quotes, and part sales for aeronautical needs in North America.

Posted 5/9/2026full-timeNorth Bay • 🇨🇦 CanadaJuniorMid-Level💰 CA$28 per hourWebsite

About the role

Key responsibilities & impact
  • Report to the Manager, Part Sales and be the first point of contact for customers
  • Provide quotes, process purchase orders, and ship parts to customers
  • Work closely with customers and internal departments to ensure customer needs are met and good relationships are maintained
  • Provide excellent customer service to all of Voyageur’s customers before and after sales
  • Work directly with customers to sell aeronautical parts and accessories and help problem solve for customers
  • Prospect for potential new clients, as well as grow, maintain, and leverage contact network
  • Identify potential new clients, and the decision makers within the client organization
  • Research and build relationships with new clients and maintain existing customer base and relationships
  • Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
  • Liaise with Voyageur Part Sales team and Chorus subsidiaries on common opportunities for inventory purchases or other opportunities
  • Work closely with Aerotech Managers, Crew Chiefs, Maintenance and Shop Supervisors to evaluate and process any unserviceable parts that are removed from Quarantine for the purposes of resale
  • Liaise with Material Control department to ensure that the repair orders created, and the associated part(s) will be shipped to the vendor on the requested day
  • Generate Repair Order(s) to in house shops as well as outside vendors for any unserviceable parts
  • Record all exchange sales and review existing inventory regularly
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks

Requirements

What you’ll need
  • 2 years’ experience with customer service, sales, or related field
  • Post-secondary education in administration, business, or similar considered an asset
  • High School Diploma
  • Proven communication and networking skills
  • A working knowledge of aircraft and aircraft parts
  • Advanced level of Microsoft Excel, Work and Power Point
  • Tender preparation to the industry standard
  • Some fluency in French is an asset
  • Eligibility: You must be legally eligible to work for a Canadian company (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a clear Criminal Background Check

Benefits

Comp & perks
  • Extended health care
  • Out-of-country insurance
  • Life and disability coverage
  • Retirement pension plan
  • Employee and family assistance plan
  • Participation in the Employee Share Ownership Plan (TSX: CHR)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
customer servicesalestender preparationMicrosoft ExcelMicrosoft WordMicrosoft PowerPointaeronautical parts knowledgeproblem solvinginventory managementrepair order generation
Soft Skills
communication skillsnetworking skillsrelationship buildingcustomer relationship managementcomplaint resolutionteam collaborationorganizational skillsprofessionalismadaptabilityinterpersonal skills
Certifications
High School Diplomapost-secondary education in administration or business