Part Sales Program Specialist

Voyageur Aviation Corp.

. Manage the customers on the EXCL program and the vendor management of the repair/overhaul cycle of the components .

Posted 4/21/2026full-timeNorth Bay • 🇨🇦 CanadaSeniorLeadWebsite

About the role

Key responsibilities & impact

Manage the customers on the EXCL program and the vendor management of the repair/overhaul cycle of the components
Marketing the program to achieve set goals
Use client base contacts to market Avparts and generate sales to meet monthly revenue targets
Attend industry functions, conferences, trade shows to promote Voyageur’s suite of services with emphasis on the EXCL program offering
Make in-person sales calls at customer sites on a regular basis and conduct program reviews
Develop an effective and productive working relationship with Inside Sales group to process orders and customer product requirements
Work with the Avparts team to identify and forecast component needs based on usage and new customers
Generate reports and updates to management
Manage the day-to-day customer relationship and program
Manage the relationship with the supplier(s) for cost management and service level commitments to customers
Review all estimates for CID and other over and above charges for pass through and dispute resolution
Provide technical support to Sales team and Supply management
Generate Repair Order(s) to in house shops as well as outside vendors for any unserviceable parts
Liaise with MATCON department to ensure that the repair orders created, and the associated part(s) will be shipping to the vendor on the requested day
Liaise with Voyageur part sales team and Chorus subsidiaries on common opportunities for inventory purchases or other Avparts’ opportunities
Prospect for potential new clients to grow EXCL business and additional addons (i.e., LE program)

Requirements

What you’ll need

Post-secondary education in customer support or equivalent aviation part sales work experience
5 Years in an Aftermarket component support role and 10 Years in Aviation Industry
Proven communication and networking skills
Technical understanding of aircrafts and aircraft parts
Advanced level of Microsoft Excel, Word, and Power Point
Tender preparation to the industry standard
Customer service experience considered an asset
Fulfil travel requirements: 5% of the time
Eligibility: You must be legally eligible to work for a Canadian company (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a clear Criminal Background Check

Benefits

Comp & perks

Comprehensive benefits program is employer-paid
Extended health care
Out-of-country insurance
Life and disability coverage
Retirement pension plan
Employee and family assistance plan
Participation in the Employee Share Ownership Plan (TSX: CHR)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer supportaviation part salesaftermarket component supporttechnical understanding of aircraftstender preparationMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Soft Skills

communication skillsnetworking skillscustomer service experiencerelationship management