Implementation Business Analyst
Voyage Advisory
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Creation of presentations and reports for clients based upon analysis findings including recommendations for short- and long-term improvement
- Review of subjective and objective operational information through a process of management interviews
- Facilitate client workshops and interviews to better understand, define and document requirements
- Write user stories and use cases to document the requirements uncovered during workshops and interviews with clients
- Analysis of client financial and operational data
- Work with client to perform business process modeling activities to help operationally focused software implementations
- Work on new software implementation projects related to policy admin implementations
Requirements
- 5-10+ years of business analysis experience
- Strong experience following BA frameworks and methodologies
- Strong process mapping and requirements documentation skills
- Experience meeting with stakeholders to define requirements and current / future state processes
- Ability to navigate ambiguity, follow through on tasks, and move projects forward
- Experience coordinating UAT, support system testing, and assisting with go‑live activities preferred (not required)
- Change management experience preferred (not required)
- Comfortable working with non‑technical stakeholders who may have limited exposure to BA processes
- Strong communication, active listening, and follow‑through
- Personable demeanor and a positive attitude
- Ability to work independently with minimal supervision
- Strong accuracy and quality-focused mindset
- Balanced in both functional and technical BA competencies
- Strong prioritization, task/time management, and follow through
- Experience with stakeholder meeting facilitation to define requirements
- Ability to work with development/technical teams
- Experience writing user stories and acceptance criteria (Gherkin method) is preferred (not required)
- Commercial or personal insurance experience is preferred (not required)
- Familiarity with SQL, integrations/APIs, Six Sigma, JIRA, and Visio is preferred (not required)
- Bachelor's degree in a relevant field
- Client-facing experience.
Benefits
- health, dental, vision, life, disability, vacation, and 401(k) with company match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisprocess mappingrequirements documentationuser storiesacceptance criteriaSQLintegrationsAPIsSix Sigmapolicy administration
Soft skills
communicationactive listeningtask managementprioritizationindependenceaccuracyquality focuspersonable demeanorpositive attitudefacilitation