Retirement Services Communications Manager

Voya Financial

Communications Senior Manager at Voya managing end-to-end communications in Retirement Services. Collaborating with executive teams to enhance strategic messaging and media relations.

Posted 7/15/2026full-timeHartford • Connecticut, New York • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing strategic communication plans, managing media relations, and crafting messaging for diverse stakeholders. Proven ability to lead large-scale projects and collaborate effectively with senior leaders in the Retirement industry.

Highest-signal resume keywords

Strategic Communication PlanningMedia Relations ManagementProject ManagementLeadership in CommunicationsStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Communication Strategy DevelopmentMedia EngagementContent CreationPress Release WritingInternal Messaging DevelopmentSocial Media ManagementProject ManagementStrategic ThinkingAttention to DetailPresentation Skills

Soft Skills

LeadershipOrganizational SkillsListening SkillsCollaborationAdaptability

Industry Keywords

Retirement IndustryCorporate CommunicationsBrand ConsistencyStakeholder CommunicationEmployee Engagement

About the role

Key responsibilities & impact

Serves as a trusted advisor and communications counselor to business line leader and members of their executive team, including product, distribution, client engagement and operations leaders.
Constructs and maintains strategic communications plan and calendar that is aligned with business; oversees execution through media relations, executive communications internal and external messaging development, and select owned content creation via social media.
Complements and closely collaborates with Marketing, Brand and Communications colleagues, including those focused on Wealth Management, Investment Management, Employee Benefits, Technology, and Corporate communications; ensures brand consistency and alignment with other communications taking place.
Conducts media relations (with all types of press), prepares and briefs leaders for media engagements, and serves as media contact and spokesperson for the company when needed.
Devises and drafts proactive and reactive messaging for use with media, employees and other business stakeholder groups (including press releases, statements, Q&A, related internal content, social content); works with internal partners to ensure accuracy and conformance to legal and other requirements.
Assists in the management of large internal meetings, such as employee town halls.
Remains informed on peer communications landscape and communications best practices; proactively spearheads implementation of new communications approaches based on this knowledge.

Requirements

What you’ll need

6-plus years of experience managing communications
Exceptional track record of developing and implementing successful communication strategies
Ability to independently manage large-scale projects/campaigns with limited supervision
Demonstrated leadership, achievement, and excellence in a world-class organization
Proven experience partnering with senior business unit and Retirement industry leaders
Excellent organizational skills with strong attention to detail
Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously
Seasoned strategic thinker with excellent writing, listening, presentation, and communications skills
Bachelor’s degree in Communications, English, Journalism or related field

Benefits

Comp & perks

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year