IT Security Manager – Authentication & Authorization

Voya Financial

IT Security Manager overseeing authentication and web security operations at Voya. Leading a team to secure customer-facing platforms while enabling digital innovation.

Posted 7/15/2026full-timeConnecticut, New York, South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $114,480 - $170,070 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing technical teams, particularly in Identity & Access Management and web security, while driving workflow optimization and operational reporting. Capable of translating business needs into actionable tasks and ensuring effective communication between technical and business stakeholders.

Highest-signal resume keywords

Team LeadershipIdentity & Access Management (IAM)Workflow Process ImprovementOperational ReportingStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API SecurityWeb SecuritySLA DefinitionPerformance MetricsDelivery Tracking

Soft Skills

CommunicationAccountabilityCollaborationContinuous Improvement

Tools & Technologies

ServiceNowIBM Verify Identity AccessIBM DataPower

Industry Keywords

AuthenticationAccess ManagementDigital Product Teams

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead and manage a team of ~8–10 engineers responsible for authentication, API security, and web security platform delivery
Drive team productivity, accountability, and output optimization
Establish clear ownership, priorities, and expectations across the team
Build and enforce structured intake processes for work requests from digital/application teams
Transition the team from ad hoc tracking (email/spreadsheets) to formal workflow management (e.g., ServiceNow)
Define SLAs, prioritization models, and delivery timelines
Implement tracking, reporting, dashboards, and performance metrics
Ensure consistent visibility into work status, throughput, and delivery outcomes
Partner closely with Digital, Application Development, and Business teams
Translate business requests into structured, actionable work for the team
Act as a liaison between technical teams and business stakeholders
Ensure clear communication of delivery timelines, risks, and outcomes
Oversee delivery and configuration across key platforms including: IBM Verify Identity Access (formerly WebSEAL / ISVA), IBM DataPower (API management layer), Authentication and access management solutions
Ensure secure, scalable support of customer-facing applications
Guide the team in implementing changes, enhancements, and configurations
Drive continuous improvement in how work is executed and delivered
Introduce governance, quality control, and accountability frameworks
Improve consistency in documentation, intake, and delivery practices

Requirements

What you’ll need

Proven experience managing technical teams (7+ direct reports preferred)
Strong experience in Identity & Access Management (IAM), authentication, or web security environments
Demonstrated success implementing or improving:
Workflow processes
Intake models
SLAs and delivery tracking
Operational reporting and dashboards
Experience working closely with application development or digital product teams
Strong leadership, communication, and stakeholder management skills

Benefits

Comp & perks

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year