Senior Enterprise Client Executive

Voya Financial

Client Executive managing strategic client relationships for Voya Financial solutions and driving revenue growth through engagement and upselling. Requires strong background in HCM, SaaS, and healthcare.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $140,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Retains clients, maintains sustainable relationships, and understands our suite of solutions to expand services by demonstrating a thorough understanding of client needs.
Drives renewals and executes end to end expansion sales within customer base.
Pursues and develops new opportunities, and expansion opportunities at assigned accounts.
In partnership with the client, creates an account plan that reflects strategic client business objectives.
Identifies key success measures for solutions within account and then manages to the plan.
Demonstrates strong upselling aptitude to secure product adoption, renegotiate KPIs, and secure incremental budgets that align with client objectives and drive client growth
Collaborates with all internal teams, external vendors and other key partners to achieve program results and ensure client satisfaction.
Stays abreast of industry and technology trends.
Educates and advocates for clients on the basis of these trends
Serve as a strategic partner/trusted advisor, understanding client needs and dynamics to identify how client business goals can be met and exceeded, and showcasing creative thinking to establish long-term client trust.
Prioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn.
Deploy sound proposal management and optimization strategies across client portfolio at scale; proactively identify ways to communicate new features and growth opportunities, while setting proper expectations and meeting deadlines.
Develop collaborative relationships with internal teams and display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goals.
Ensures client satisfaction and continuously monitors ongoing client satisfaction.
Additional responsibilities, as required.

Requirements

What you’ll need

5+ years industry experience in areas such as HCM, Insurance, Benefits Administration, Benefits Consulting, SaaS, or Healthcare.
Bachelor's degree required.
Experience working with National Accounts in strategic selling and/or customer service.
Proven ability to build internal and external partnerships at all organizational levels and to lead via influence in a matrixed leadership environment
Ability to convey complex messages across a wide range of audiences, both internally and externally
Exceptional presentation skills at the VP level
Ability to use facts and data to tell a story that leads to sales

Benefits

Comp & perks

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic sellingcustomer serviceupsellingproposal managementdata analysis

Soft Skills

client relationship managementcollaborationcreative thinkingproblem-solvingpresentation skillsinfluencecommunication

Certifications

Bachelor's degree