BDMF Operations Specialist

Voya Financial

Business Solution Consultant managing business requirements and solutions for Voya's Broker Dealer Operations. Leading complex projects and collaborating with multiple teams to support software development.

Posted 4/28/2026full-timeBoston • Connecticut, Massachusetts • 🇺🇸 United StatesSeniorLead💰 $100,070 - $157,470 per yearWebsite

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Serves as the highest level business analyst expert, providing leadership on complex projects across multiple business areas, multiple platforms and/or multiple locations.
Provide consulting regarding the practices and methods for defining detailed business requirements including planning, documentation, analysis and alignment to corporate standards
Define/review high level business requirements which describe the business needs and the scope of the solution – prior to developing detailed business and functional requirements.
Document and refine business requirements to describe the business needs to a functional requirement level without presuming a technical solution.
Support the execution of the development pipeline and delivery of Voya’s software products including vendor solutions to QA, and ultimately to production
Work in execution of product development across all teams as part of the development lifecycle
Develop or modify processes to resolve moderate to complex business issues by using IT solutions, considering computer capacity and limitations, operating time, and form of desired result through understanding past, current and future business unit goals, strategies and plans including current and future roadmaps.
Work with Project and Release Management to sequence/coordinate development activities within software development environment methodologies
Leverage understanding of high level system architecture/portfolio that supports the business process, and the key process areas supported by the IT systems to provide in-depth solution and problem solving.
Operate at a high technical level for all phases of IT projects; ensuring broader business implications of proposed IT solutions are considered.
Identify applicable technology alternatives to given business problems using applied research and tools; reviews new products/services using pre-established evaluation criteria that include architecture standards and the standards to request proposals with outside firms
Coaches and mentors less experienced analysts. Assign, check work and provide guidance on assignments to other team members

Requirements

What you’ll need

Bachelor’s Degree or equivalent experience in a directly related field
Eight + years of professional IT experience with leadership in technical and business analysis
Enterprise Testing, Quality Standards, and software product knowledge (architecture, infrastructure, security, DevOps, etc.)
Pershing (Compliance/Clearing) SDLC knowledge
Software development environment methodologies (i.e. Waterfall, Agile)
Business & functional requirement knowledge (i.e. elicitation of requirements, planning, documentation, analysis and alignment to standards)
Requirements Analysis, Planning & prioritization execution
Requirements Elicitation and facilitation execution
Supplier/Vendor management
Analytical /data analysis skills
Change Management
Coach/Mentor
Consensus building to gather requirements
Meeting facilitation (in person and virtual)
Communication Skills (written, verbal and presentation skills, detail orientated, Functional communication to technical stakeholders, Technical communication to non-technical stakeholders)
Problem Solving Skills
Collaboration with internal and external teams and business partners
Business Acumen among LOBs (past, current, future goals, strategies and plans)
Business relationship management

Benefits

Comp & perks

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time — 40 hours per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisrequirements analysisrequirements elicitationsoftware development methodologiesDevOpsquality standardsdata analysischange managementvendor managementPershing SDLC

Soft Skills

leadershipcoachingmentoringproblem solvingcommunication skillscollaborationconsensus buildingmeeting facilitationanalytical skillsbusiness acumen

Certifications

Bachelor's Degree