VOW for Girls

Operations

• Process invoices and manage vendor relationships.
• Monitor organizational spending against budgets and flag variances to the VP of Operations.
• File compliance paperwork, state charitable registrations, and corporate registrations, to ensure the organization meets all legal and regulatory requirements.
• Draft and manage contracts, policies, and procedures.
• Administer and optimize key software platforms across the organization.
• Lead knowledge management projects, including data clean-up, document library organization, and documentation.
• Identify opportunities to improve efficiency across workflows and functions.
• Prepare agendas, materials, and follow-up notes for internal meetings.
• Support the collection, organization, and reporting of organizational data, including marketing and fundraising metrics; maintain dashboards or tracking tools that help the team monitor progress toward goals.
• Onboard and offboard staff.
• Maintain HR records and assist with benefits administration.
• Create and deliver staff training and coordinate team-wide learning opportunities.
• Help plan and facilitate in-person team gatherings and events.
• Monitor public-facing inboxes, respond to messages, and route messages to the appropriate team member.
• Maintain a database of grantee stories about programs VOW supports.
• Create and maintain project plans, timelines, and progress reports for organizational initiatives.
• Partner with the fundraising and marketing teams on special projects and operational needs.
• Other duties as assigned.

Operations Manager

Chief Marketing Officer

• Provide strategic guidance on all marketing and communications initiatives, aligning with VOW for Girls’ mission, revenue goals, and brand identity.
• Develop and execute a growth marketing strategy that grows revenue and brand awareness by reaching new audiences.
• Own the marketing tech stack and use analytics to provide actionable insights that improve donor acquisition and engagement.
• Manage the marketing budget effectively, prioritizing high-impact growth opportunities and optimizing resourcing to maximize a nonprofit budget.
• Pull and interpret data from market research, ad platforms, social platforms, and CRM tools to identify growth opportunities, optimize campaign performance, and pivot strategy in real-time - no analyst needed.
• Translate complex data sets into clear, actionable growth strategies for the team and board to inform long-term organizational goals.
• Design and execute A/B tests for email subject lines, landing pages, and social ad creative to maximize ROI.
• Partner with the Operations team to build and maintain shared dashboards and reporting infrastructure that track marketing KPIs across campaigns, channels, and audiences.
• Experience building segmented audience journeys that improve donor acquisition, engagement, retention, and overall lifetime value.
• Drive VOW's lead-generation, nurture and email marketing strategy with an eye towards continuously improving CRM email segments and utilizing data sources to help inform segmentation strategy across email and other digital channels (e.g., paid, social media, etc.).
• Direct the production of compelling content across formats — copywriting, email, social copy, graphics, and short-form video — relying on a small group of key vendors. The ability to create content yourself is a plus.
• Plan the distribution of compelling content across various channels, ensuring brand consistency and impactful messaging.
• Work closely with the fundraising team to create compelling donor communications and collateral.
• Maintain brand standards and guidelines to ensure consistent brand messaging across all platforms.
• Act as a key point of contact for internal and external stakeholders, communicating updates and progress on marketing and communications initiatives.

Operations Manager

VP of Marketing