Vouch Recruitment

Account Manager

Vouch Recruitment

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • New York • United States

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Salary

💰 $65,000 - $70,000 per year

About the role

  • Establish trusted relationships with our customers
  • Retain existing Vouch clients during their renewal process
  • Analyze existing insurance packages and evaluate risk
  • Deliver consistent and timely follow-up in response to client requests and issues
  • Manage growing accounts, including advising clients on risk solutions and selling more products
  • Effectively use Direct Carrier and Wholesale Broker platforms to secure alternative quotes and manage existing policies, including the preparation and presentation of submissions
  • Construct and present customized insurance packages to clients
  • Ensure clients are comfortable with and able to utilize the tools/services available through the Vouch platform
  • Drive additional value by identifying follow-up opportunities for Vouch
  • Collaborate with billing and Policy Administration teams on client/carrier instructions and assist in collections as needed

Requirements

  • 2+ years of sales, brokerage, customer service, or other client-facing experience – within the insurance industry preferred
  • Strong communication and organizational skills
  • Able to be agile and thrive in a fast-paced environment
  • Possess a competitive drive to outperform peers and continuously improve hard and soft skills
  • Dependable, positive, and detail-oriented with excellent follow-through skills
  • Active/Current Property and Casualty License
  • Ability to drive success through ambiguous and complex situations
  • Takes initiative to problem solve when meeting resistance
  • Nice to have: Exposure to and passion for early-stage startups and/or high-growth environments
  • A background in insurance or other regulated categories
  • Prior experience in a quota-carrying role with responsibility for achieving individual quantitative goals.
Benefits
  • Competitive compensation and equity packages
  • Health, dental, and vision insurance
  • Parental leave
  • Flexible vacation time
  • Wellness allowance
  • Technology allowance
  • Company-sponsored personal and professional development
  • L&D: Partnerships with Ethena and monthly Lunch & Learns
  • Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+
  • Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership.
  • Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
insurance analysisrisk evaluationaccount managementsalesclient retentionpolicy preparationsubmission presentationproblem solvingquota achievement
Soft Skills
communicationorganizationalagilitycompetitive drivedependabilitypositivitydetail-orientedinitiativefollow-through
Certifications
Property and Casualty License