VotingWorks

Mechanical Engineer

• Design and release mechanical parts and assemblies in SolidWorks
• Create complete manufacturing drawings for sheet metal, CNC machined, 3D printed, injection molded, thermoformed, and laser-cut parts
• Support and participate in collaborative brainstorms, design reviews, and drawing redlines
• Drive root cause analysis for mechanical failures seen in receiving, assembly, and field use
• Work directly with contract manufacturers and suppliers on RFQs, DFM feedback, first articles, corrective actions, and production issues
• Serve as a primary issue owner during builds and production events, especially for mechanical problems affecting throughput, quality, or schedule
• Be onsite with the production team when needed to triage issues in real time and help drive them to closure
• Improve assembly reliability through better part design, tolerance strategy, fixtures, and jigs
• Design incoming inspection tools and processes to catch critical issues prior to production
• Help clean up BOM structure, revision control, and part/configuration management as we mature PLM and ERP workflows
• Support mechanical aspects of EMI and ESD mitigation, including grounding, shielding, cable routing, and bracketry

Mechanical Engineer, Election Hardware

Customer Success Manager

• Develop systems to track new implementations and customer health
• Define metrics, tooling, and reporting standards for measuring customer health
• Lead and coordinate complex onboarding projects
• Drive adoption by developing and conducting customer training
• Manage account-level risks and coordinate internal issue resolution
• Identify expansion opportunities during customer interactions
• Develop and deliver progress reports on customer health and project status
• Coordinate with internal/external stakeholders for product feedback and issue resolution

Financial Planning and Analysis

• Work under the Head of Operations for Procurement and Inventory Management
• Ensure components are tracked from quote to COGS reconciliation
• Support the Director of Accounting with costing
• Own the end-to-end purchase order process
• Negotiate pricing and optimize cash flow
• Reconcile inventory each month

Mechanical Engineer, Election Hardware

Customer Success Manager

Finance & Operations Associate