Vonage

Senior Product Manager – Fraud Detection

Vonage

full-time

Posted on:

Location Type: Hybrid

Location: Wrocław • 🇵🇱 Poland

Visit company website
AI Apply
Apply

Job Level

Senior

Tech Stack

Cloud

About the role

  • Define and execute the fraud protection roadmap for both customer facing and internal anti-fraud systems.
  • Own and maintain the product roadmap in collaboration with other Product Managers delivering solutions to protect against Voice robocalling, messaging compliance, customer risk profiling and vetting.
  • Research and analyse new threats and propose countermeasures to identify and mitigate emerging fraud tactics, techniques and procedures.
  • Manage and maintain a product backlog and create user stories and product requirements for fraud engineering teams

Requirements

  • Previous experience of agile development methodologies and product management frameworks
  • Strong knowledge in data protection and compliance, security-oriented cloud services, fraud vector analytics, and threat detection and prevention
  • Proven experience working as a business subject matter expert or in a technical capacity within fraud management or security
  • Minimum 3 years experience of managing products in highly regulated industries
  • Experience in telco, cloud or finance industries preferred
  • Computer Science degree or similar technical qualification in engineering, finance, business administration or related field
  • Prior experience in telecoms or finance fraud management
  • Strong understanding of telecoms and web protocols (SIP, SMPP, HTTP, REST APIs)
  • Professional certifications in fraud management, security or compliance
  • Experience with Agile methodologies & tools (e.g. Scrum, Kanban)
  • Experience using Jira, Confluence and project management tools
  • Familiarity working with data in formats such as CSV, XML, JSON, etc.
Benefits
  • Unlimited Discretionary Time Off
  • Private Medical Insurance with the option to add dependents at your own cost
  • Multisport Gym Membership
  • Educational Assistance Reimbursement Program
  • Lunch and Learn Sessions
  • Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
  • Three Paid Volunteer Days a Year
  • Reimbursement for the costs of prescription glasses
  • Maternity and Paternity Leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
agile development methodologiesproduct management frameworksdata protectionfraud vector analyticsthreat detectionthreat preventiontelecom protocolsweb protocolsREST APIsdata formats
Certifications
fraud management certificationsecurity certificationcompliance certification