Senior Project Manager

Vonage

Senior Project Manager driving complex cross-functional projects at Vonage in the emerging communications API market. Collaborating with stakeholders to ensure timely delivery and strategic alignment.

Posted 7/2/2026full-timeRemote • 🇲🇽 MexicoSeniorWebsite

About the role

Key responsibilities & impact

Define project scope, objectives, and deliverables in alignment with the business project sponsor and senior stakeholders.
Independently develop and maintain comprehensive project plans, timelines, and roadmaps for complex, cross-functional initiatives.
Drive projects autonomously in critical phases, proactively managing risks and resolving issues to ensure timely delivery.
Track and report on key project milestones, status, risks, and budget considerations, providing clear visibility to all stakeholders.
Select, combine, and tailor project delivery approaches (Agile, Scrum, Waterfall, hybrid) to best fit the needs of each initiative.
Lead project retrospectives, capture lessons learned, and drive continuous improvement across the project lifecycle.
Build strong, trusted relationships with senior stakeholders across different departments, establishing non-formal authority through credibility and consistent delivery.
Navigate and resolve conflicts between stakeholders with competing interests, facilitating alignment and consensus on complex issues.
Craft and deliver persuasive, clearly structured communications to gain buy-in from functional leads and business leadership.
Clearly articulate project purpose, business rationale, and value to the team, stakeholders, and leadership.
Align project execution with the company's governance framework, ensuring compliance with PMO standards, tools, and processes.

Requirements

What you’ll need

5+ years of experience in project management, with a proven track record of independently leading complex, cross-functional projects in a fast-paced, matrixed environment.
Advanced knowledge of PMBOK and Agile methodologies (SAFe, Scrum, Kanban), with demonstrated ability to effectively combine and tailor waterfall and agile approaches to the needs of each project.
Proven experience managing projects without direct authority, leveraging stakeholder engagement, influence, and non-formal leadership.
Strong ability to assess project trade-offs in terms of broader business impact, going beyond project-level constraints to deliver genuine business value.
Exceptional communication and interpersonal skills: able to deliver complex ideas clearly and concisely, resolve conflicts constructively, and build trusted relationships with senior stakeholders.
Demonstrated ability to drive projects autonomously in critical phases, providing consultative guidance to project teams on methodology, tools, and resourcing.
Proficiency with project management tools (e.g., Jira, Confluence, MS Project, Monday.com).

Benefits

Comp & perks

Medical Insurance
Group Life Insurance
Meal Card (Pluxee Tienda Card)
Volunteer Time (VTO)
Ericsson Care Line
Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project PlanningRisk ManagementBudget TrackingPMBOK KnowledgeAgile MethodologiesWaterfall MethodologiesCross-Functional LeadershipProject Delivery ApproachesContinuous ImprovementTrade-Off Assessment

Soft Skills

Interpersonal SkillsRelationship BuildingPersuasive CommunicationConstructive Conflict ResolutionConsultative Guidance